Latest / Business Class: The Global Tourism Leadership Conversation
You Belong in Every Room: Leadership Lessons from Birmingham’s Dan Williams
What does it take to lead a destination in today’s tourism landscape?
In this episode of Business Class, Stephen sits down with Dan Williams, President & CEO of the Greater Birmingham Convention & Visitors Bureau, for a conversation that goes far beyond marketing and metrics.
Dan shares his journey from Cleveland to Columbus to Birmingham—and how a shift in perspective during COVID transformed his leadership style from performance-driven to people-centered. Today, he leads with empathy, prioritizing trust, communication, and his team's well-being.
They explore:
Why trust is the most important…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.