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My Journey From The Philippines To Guest Relations Manager in San Francisco - Ana Atienza, InterContinental Mark Hopkins
In this episode, Ana Atienza, Guest Relations Manager at the InterContinental Mark Hopkins San Francisco, shares her journey from studying hotel and restaurant management in the Philippines to building a successful career in hospitality on the front lines of hospitality in San Francisco.
Listeners will learn:
How Ana decided between studying broadcasting or hospitality (02:04)
Ana's experience working as a barista and management trainee at a popular coffee shop in the Philippines (03:47)
The importance of feeling welcomed and valued as a guest in a hotel, regardless of loyalty program status…
The skinny
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