Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Focus More, Sell More: Why doing less grows your business.
Transcript
- 0:02Hello, and welcome to the podcast.
- 0:05First off, apologies for the noise in the background because
- 0:07I'm recording. I'm making today's recording at
- 0:09home and there are other people around.
- 0:11So there's going to be some noise in the background.
- 0:14Now, today, I want us to look at why focus is absolutely
- 0:18important in your business to grow your sales.
- 0:22I repeat today I want us to look at why focus is really, really
- 0:26important in your business. It's really, really important to
- 0:30grow your sales. And I've spoken about some of
- 0:32this before on the podcast, but the problem is, in the past when
- 0:36I've spoken about it, I've spoken about it in the very
- 0:40academic way. I didn't use any particular
- 0:43examples, but I found an individual online that I think
- 0:47would be the perfect example to show how lots of us are having
- 0:51problems growing our business, scaling our business, making
- 0:54profits, making sales, because we're throwing ourselves all
- 0:59over the damn place. So there's someone who I'm
- 1:04connected with online and the guys involved in a variety of
- 1:08industries. And when you are involved in,
- 1:13you know, some people are trying to do different things, but at
- 1:16least they're kind of in the same space like this.
- 1:18The individual who reached out to me, I told him to focus.
- 1:20He said he wasn't going to focus.
- 1:22By the time we sat down a bit, we realized that OK, he's
- 1:25involved in different things, but this kind of a connection
- 1:28and the connection was that he's doing things that are involved
- 1:31inside the house. So painting he does, interior
- 1:35decor he does, I can't remember what does 3 or 4 things.
- 1:39But by the time we did some, you know, Kung Fu moves using char
- 1:43GPT, we forgot that there was a connecting link and that he does
- 1:46things inside the house involved in beautifying the house.
- 1:51And then the fellow on his own came up with a plan for how he
- 1:54was going to start targeting hotel managers.
- 1:58And, you know, people like that to try and see if you can get
- 2:02business for them. So there are some people that
- 2:05are doing lots of things, but they're kind of playing in the
- 2:07same space. And so it was kind of this some
- 2:10sort of a connection. And then the rest of you are
- 2:13just playing around in too many, too many, too many industries.
- 2:17So this guy, what we call him now, let's just call him Jay-Z
- 2:22because I can't think of any. Any name.
- 2:26Yeah. So, OK.
- 2:28No, let's call him Prince Ali. Yeah.
- 2:29I haven't called anybody Prince Ali before.
- 2:32Any reason why I'm calling him Prince Ali?
- 2:34Nothing, really. He's OK.
- 2:36Well, he's a gentleman of Northern extract, so let me just
- 2:39put it that way. So let's call him Prince Ali.
- 2:42Now, Prince Ali doesn't realize that because he's involved, he
- 2:46has different roles and in different industries, he's given
- 2:50himself some some serious challenges, serious, serious
- 2:53challenges. Now, the first one is time
- 2:55management and burnout because Prince Ali is a founder.
- 3:01And then he's also a secretary for two different organizations.
- 3:05I repeat, Prince Ali is a founder, his own runs, and he's
- 3:09the secretary for two other organizations.
- 3:12He's also into the business of textile.
- 3:15He sells textiles. And yes, if you're wondering,
- 3:18Prince Ali's a Carnou boy, He's one of my Carnou brothers
- 3:21because, you know, I served in Carnou and I lived in Carnou for
- 3:24a very brief while. But I love Carnou.
- 3:26Nice place, peaceful place, apart from when, you know, one
- 3:30or two things erupt. Apart from that Carnou, it's not
- 3:32a bad place to settle down. Plus the cost of living is quite
- 3:35good in Carnou. So he sells textiles.
- 3:38No problem. Then Prince Ali is also a
- 3:41graphic designer. OK.
- 3:43And he's trying to do all of this while he is a software
- 3:46engineering student. Let me repeat, in case there's
- 3:50some of you who were wondering, did I hear him correctly?
- 3:53Yes, you heard me correctly. I said it.
- 3:55Let me repeat. Prince Ali, he's a founder for
- 4:00his own businesses. Then he's a secretary in two
- 4:03other organizations. Then he's a textile seller, he's
- 4:07a graphic designer, and he's doing all of this while being a
- 4:10software engineering student. Please, I'm not making this up.
- 4:14The only reason why I'm doing this thing like this now is
- 4:18because usually when I talk about it, I do it in a very,
- 4:20very academic. You know, I'm just talking in
- 4:23principle. So I want you guys to see in
- 4:25practice what some of you are putting yourself through and
- 4:27some of the reasons why some of you might be struggling in your
- 4:30businesses. So it's not a safe business is
- 4:33not a good idea. It's not a safe to think cannot
- 4:35work. It's not as if you're not a
- 4:37sharp guy or you're a sharp girl, but you're starting off by
- 4:40making things unnecessarily difficult for yourself.
- 4:43Which is why when I meet people like this, if we're going
- 4:47through a consultation, whether it's a free consultation or a
- 4:49paid consultation, usually I tell people that, look, you know
- 4:52what we got? We got to focus.
- 4:53We got to narrow things down because a lot of us are coming
- 4:57to the business game, you know, as a warm man show or as a warm
- 4:59woman gang, you know, self-employed, you understand,
- 5:03Abby entrepreneur, you know how we call ourselves.
- 5:06So guys, be realistic. It's just you.
- 5:10It's just you. Sometimes you look at Tonio
- 5:13Lumelu and then, you know, sometimes you look at what's
- 5:16this guy Richard Branson and you know, we look at them and think
- 5:19we can do it. Tonio Lumelu down is different.
- 5:23He started on our whole banking thing.
- 5:25When that thing was mature, he started branching out and out.
- 5:28And Tonio Lumelu and Richard Branson, in fact, they do the
- 5:32same fact. They have a similar like
- 5:34business model. What they do is they want to
- 5:36enter somewhere. They go and look for somebody
- 5:38that is a specialist and then they put their person in charge.
- 5:41Tonio Lumelu or Richard Branson is not going to be a founder and
- 5:45then a secretary for two different organizations while
- 5:48selling textile, doing graphic design, and then he's still in
- 5:51school doing software engineering.
- 5:54If Tonio Lumelu decides that he wants to go back to school now,
- 5:56he wants to go to Harvard to go and do an executive degree or
- 5:59something, what do you think he's going to take?
- 6:02What do you call? Is it academic leave of absence?
- 6:03I mean, what do they call that thing?
- 6:05He'll take it for his businesses, and then he'll
- 6:07delegate somebody in charge. He will appoint A chairman for
- 6:11this person, this, this, this, that, you know, once in a while
- 6:13they could report to him. And then, you know, from there,
- 6:15you know, he'll be running things remotely, but he's not
- 6:18going to be throwing himself into the home mix like that.
- 6:20The same thing with Richard Branson.
- 6:22That's what I think. Richard Branson is a correct
- 6:24guy. Whenever he has always wanted to
- 6:27go into a different sector, he has always one of his biggest
- 6:30questions has always been, OK, who is the guy?
- 6:33Who is the babe? You know who?
- 6:35Who is the person that knows this thing?
- 6:36Let this person accompany me. In fact, this person should be
- 6:40in charge. Then that's how they'll be
- 6:41running it. Know that him personally, he's
- 6:44trucking hand inside, you know, here, here, here, here and
- 6:47there. So I repeat, Prince Ali, he's
- 6:51the founder, he's a secretary for two different organizations.
- 6:54He sells textiles, he's into graphic design, and then he also
- 6:57does software engineering. So juggling all of these things
- 7:01while still going to school can lead to extreme time pressure.
- 7:05Extreme, extreme. When you're studying Yoruba
- 7:09economics, no one is hard enough not to talk of know that you're
- 7:12studying software engineering. Sorry, please, no disrespect to
- 7:15those of you who studied Yoruba or Yoruba economics or Yoruba
- 7:19agriculture or whatever. So you don't mind me, it's just
- 7:22a joke. We used to have unwind OAU
- 7:26because you know, in certain parts of our OAU, we can be kind
- 7:28of elitist because I was, I studied law in OAU.
- 7:31So those of us in law and in medicine, you know, law,
- 7:35medicine architecture, we know we used to feel as if we're the
- 7:38ones that own OAU. Like you understand, like we are
- 7:41the elite, you know, now it's people pass and that kind of
- 7:45thing. And we'll now be looking down on
- 7:47all those people, all those you will study in Yoruba, OK, You
- 7:51will study in anyway. Let me not say too much.
- 7:56I don't want to create enemies. So it's hard.
- 8:01Trying to meet up with your professional responsibilities
- 8:04will be hard. This is where burnout comes
- 8:08from. He's not going to be able to
- 8:10give any of these things his full attention.
- 8:12Software engineering in school, he won't give you full
- 8:14attention. Graphic design is not getting
- 8:17full attention. Textile selling textile, you
- 8:19won't give full attention. Then the other organizations
- 8:22where he's a secretary, he won't give you full attention.
- 8:25Now let's say he's a young man, you know, he never married, and
- 8:28then he's trying to toast one or two people on campus.
- 8:30How will any evenly be himself will not get his full attention.
- 8:37We need to focus. Time management is an issue for
- 8:41us. Burnout is a serious problem for
- 8:44us. Those of us who are trying to do
- 8:45456 things, we need to focus now because Prince Ali is trying to
- 8:50do too many things. I bet you the guy has a lack of
- 8:53strategic focus. I beat no strategic focus except
- 8:59if he's one of these guys like Tonio Lumelu and Richard
- 9:01Branson, where, you know, he's chairman of the board.
- 9:04Then he has, you know, people in one or two places with the wrong
- 9:08things. Then once in a while, every
- 9:10week, every two, two weeks, every month, everybody reports
- 9:12to him. And then he will now say, oh,
- 9:14no, hold on. Like this partition this one
- 9:17like this, do this one like this, execute this one, like
- 9:19this, drop this one. But I doubt that he's at that
- 9:26level yet. So when you're doing all these
- 9:28sorts of things, no strategic focus.
- 9:32So he also has businesses that involve study abroad services
- 9:38and travel and tours. So, you know, get visa, get
- 9:42travel arrangements, you know, for people to study abroad, for
- 9:46people to travel, you know, tourism, things like that.
- 9:49Then of course, he has this printing and graphic design
- 9:51things going on. And then the textile sales is
- 9:56basically a Jack of all trade. Not specializing in anything
- 9:59will make it hard for him to build a strong brand identity.
- 10:07He won't be able to build a strong brand identity at all.
- 10:10He won't be able to establish a place in your own mind so that
- 10:13when somebody says, oh, do you know somebody that does so?
- 10:16So, so you will call him. In fact, let me give you a test
- 10:19right now. You're listening to this podcast
- 10:21with all the things I've said right now.
- 10:23If you wanted to refer Prince Ali, what exactly will you refer
- 10:26him for? Let's say you like him, he's
- 10:31your friend, you know, you want to help his ministry and then,
- 10:34you know, maybe have a rich uncle or you know, you just want
- 10:39to send businesses with. What exactly are you going to
- 10:41send this way? What can you say with full
- 10:43confidence that he can do that? He'll be comfortable sending
- 10:47somebody to nothing. Lack of strategic focus is going
- 10:54to is going to really, really, really hamper his business
- 10:58opportunities. He's going to, he's going to
- 11:01cramp his branding. He's not going to be able to
- 11:04establish a strong identity in any segment at all.
- 11:09And those of you who are trying to be like him, you're hurting
- 11:11yourself. You just don't realize it.
- 11:15But over the long term you are seriously hurting yourself.
- 11:19Then the all these things he's trying to do, each of them has
- 11:22different operational issues and each of them has different legal
- 11:27issues. For those of you who are looking
- 11:32at the jackpot space and the tourism space, you know, any
- 11:35small thing, General Trump would change policy.
- 11:37Any small thing UK could change policy.
- 11:39Any small thing, you know, people just change policy
- 11:41anyhow. Anyhow, how is he going to be
- 11:43able to be up to date on all these changes that have to do
- 11:47with international travel and visa processing and forex
- 11:51fluctuation and all these things?
- 11:52How, how can he stay up to date doing all these things?
- 11:56Then doing graphic design, then of course going to lectures for
- 12:00graphic design. By the way, for those of you who
- 12:04have tried to use travel agencies to try and book your
- 12:07ticket and you're angry with the founder of the travel agency,
- 12:11this is the reason why the person who is in this travel
- 12:14agency is a common experience. The person actually works in
- 12:18another place, then he's using this travel agency, you know, as
- 12:22a side hustle, making it make, you know, some money on, you
- 12:25know, on the spread, you know, collect money in dollars and
- 12:28then, you know, it's not the main thing, it's a side hustle.
- 12:30So because of that, this is where they start making
- 12:32mistakes. I don't know anybody who has
- 12:34tried booking in Nigeria anyway or I've tried booking through a
- 12:37travel agency that has not had one issue or another that they
- 12:40booked the ticket, the flight was changed, the travel agent
- 12:43did not tell them to go to the airport and they're like where's
- 12:46my flight? This is the reason why your
- 12:49travel agent is trying to, he's trying to do wrongs.
- 12:52So your travel agent is only a travel agent in name.
- 12:55But you know, really speaking, he's working in another company
- 13:00somewhere. Then he has three or four
- 13:02different side hustles. This travel agency is not the
- 13:05main thing. This is where all these things
- 13:06happen. So for those of you who have
- 13:07used travel agencies before, this is where the annoying, the
- 13:10annoying thing starts. You get to the airport, say OK,
- 13:13your flight is tomorrow. You don't start calling the
- 13:15travel agent. He's not answering his phone.
- 13:17He's not answering his phone because he has lots of side
- 13:19hustles. He's engaged in another side
- 13:21hustle. That's why the guy know the
- 13:22answer. You know, maybe we'll start to
- 13:25quarrel. Those of you who are running
- 13:29travel agencies as a side hustle, can you see what you
- 13:32guys need to focus and pay attention?
- 13:35If you are focused on this side, on your travel agency, all these
- 13:38kind of mistakes should not be happening that the flight was
- 13:41cancelled. You didn't tell somebody the
- 13:43flight was cancelled. You didn't even know.
- 13:45It is your clients that will get to the airport and find out that
- 13:47the flight is cancelled. Then he will now start trying to
- 13:49do the thing himself. At the end of the day, you're
- 13:52still expecting the person to pay you.
- 13:55You say that Nigerians are dishonest.
- 13:56How is the guy dishonest? As far as he's concerned, he
- 13:58gave you a job to do. You messed up the job.
- 14:00He had to sort it himself. You now say Nigerians are
- 14:05dishonest. Then as the textile seller, he's
- 14:10supposed to manage your inventory.
- 14:11Because my wife and I spoke about doing Ankara business
- 14:14very, very long time ago. And you know, you just know
- 14:18what's moving, which kind of material is moving?
- 14:20Is he Ankara? Is he Kente?
- 14:22Is it, you know, whatever, which kinds of Ankara, what are the
- 14:26trends, what are the colors, what are the disk?
- 14:27What is it that you to manage? Physical inventory, supply,
- 14:32supply chain logistics are also a thing.
- 14:35Where are you going to be sending to ship these sorts of
- 14:37things? Who's going to be picking up
- 14:38material when it lands in the boss park?
- 14:42Because of course, you know, gig God is good and God is good
- 14:45logistics. You know, they do have the house
- 14:48delivery. Well, you know, most of U.S.
- 14:50business owners want to skimp on you, don't want to save on
- 14:54certain costs. So instead of do using a God is
- 14:56good or any of those things will tell the person, just go to the
- 14:59park, give it to the driver. I'll come and pick it up at the
- 15:03park myself. We'll now be running up and down
- 15:06calling the driver, where are you?
- 15:07Where are you? Then graphic design, of course,
- 15:13we know now that everybody in Nigeria is into graphic design.
- 15:15So the competition there is plenty, plenty freelancers.
- 15:20How is one person supposed to be doing handling all of the
- 15:24operational issues here, all the operational issues that are
- 15:29involved for the flight thing, cancellations, rescheduling,
- 15:33changing cost, changing travel policy, changing, you know, all
- 15:37kinds of things. Then managing your inventory in
- 15:41textile, then doing the logistics or the running up and
- 15:44down. How is one person supposed to
- 15:49manage all this? Oh, by the way, I forgot he's
- 15:52also in school. He's trying to do his sorry.
- 15:54Let me scroll up again. Let me see the gas profile.
- 15:57What's his starting again? I know it's not a very big cost
- 16:02like this try. OK.
- 16:09I can't remember what it is, but I know that he's in he's in he's
- 16:12in school Shah. He's still doing full time
- 16:14education. I know that it's a is it
- 16:17software engineering? Software engineering, yes.
- 16:23I just scroll to his profile now.
- 16:25So he's a software engineering student.
- 16:28I was almost supposed to be juggling all this anyway.
- 16:32Now another problem that he's going to have is with scaling or
- 16:35resource allocation. Now, what scaling means
- 16:38basically is growth when you want your business to grow, but
- 16:41not just any kind of growth, but the kind of growth that when the
- 16:44business grows beyond you. So right now in my consulting
- 16:48practice, of course, I'm the only one.
- 16:50But and, and you know, my business is going to grow
- 16:53because I'm going to, first of all, get more clients #2 I'm
- 16:57going to raise my prices over time.
- 17:00And then let's say #3 I'm going to get repeat customers.
- 17:05And yeah. But all those levels for
- 17:08business growth are something that is stuck to me and me
- 17:11alone. So even as a graphic designer
- 17:14now, it's the same thing. In the beginning, he's one
- 17:17that's going to be doing all the graphic designs.
- 17:19So the way that the business will grow is he will get more
- 17:21customers or he will raise his prices and then he'll get
- 17:25referrals or get people to come and buy repeatedly.
- 17:28But that is growing. Still using you as one
- 17:32bottleneck. But eventually you had two or
- 17:34three people. And it's just simple
- 17:36mathematics. The amount of money that two
- 17:38people working together can make is better than what one person
- 17:42working alone can make. That is what scaling is.
- 17:45You're now growing beyond yourself.
- 17:47You're using people, you're using systems, you're using
- 17:51technology to grow beyond your natural limitations.
- 17:56That is what we call scaling. Scaling is going to be a problem
- 17:59in any of these businesses because it's all over the place.
- 18:03Excuse me. Then of course, resource
- 18:04allocation. Resource allocation.
- 18:06What is resource allocation now? Sorry, I'm thinking of how to
- 18:08define this thing. OK.
- 18:11Resources are the things, the raw materials, the input, the
- 18:17whatever that you have to plug into your business so that the
- 18:20business will grow. So you you have human resources.
- 18:24So because that's you and then you know, your employees and
- 18:27what else, raw materials, the tools of your trade, I guess our
- 18:32resources as well, you know, so different things.
- 18:36But scaling will be a problem because this guy is all over the
- 18:38place. Even if he wants to hire a team
- 18:42or implement technology across all these things, because he's
- 18:45all over the place except if he has like, you know, except if
- 18:53he's a big boy and he's doing what Illumelu would do or what,
- 18:59what's his guy name was? Virgin Atlantic.
- 19:01What's the guy's name? This Virgin guy, I called his
- 19:05name and I can't remember right now, Branson, Richard Branson.
- 19:08So except he's going to be doing that, having people in charge of
- 19:11separate things, then he's one that is chairman of the board or
- 19:14chairman of the holding company. At the end of the day, everybody
- 19:16reports to him. Scaling will be a problem.
- 19:19Allocating resources is going to be a problem because you have to
- 19:24find human capital to grow. You have to find human resources
- 19:27to scale. But doing this while maintaining
- 19:30other jobs and while doing a full time education is going to
- 19:33be a problem. Even if he finds people, finding
- 19:36reliable staff will be a problem.
- 19:38How is he supposed to supervise the staff in the graphic design
- 19:42department when he's spending a lot of time in school?
- 19:45How he supposed, how is he supposed to to?
- 19:47That would have been hard enough, hard enough.
- 19:49It was only the graphic design that he was doing, but now it's
- 19:52graphic design blending with this travel agency and then in
- 19:57fact these two organizations where he's the secretary.
- 19:59Let's not even talk about this secretary.
- 20:01Most let's not even talk about that.
- 20:06This will be a struggle. He's not going to be able to
- 20:09find reliable stuff. Even if he finds stuff, he's not
- 20:12going to be able to delegate. It'll be hard.
- 20:16Scaling be a problem? Anyway, I don't want this
- 20:19episode to be an episode of complaining, complaining,
- 20:22complaining. It's just that I found a very
- 20:24good example, not an academic. Something to show you guys why
- 20:28this thing is not going to work. OK, well, it's not as if it
- 20:32can't work where you're making this thing unnecessarily hard on
- 20:35yourself and you are slowing things down.
- 20:40Even if he knocks off two or three things, he'll be making
- 20:44his job a whole lot easier. If he says he wants to be a
- 20:46secretary of those student organizations, then he will
- 20:49continue in school. But the only thing, the only
- 20:53thing he will focus on is just this selling textiles.
- 20:57It is then that this textile business can really, really take
- 21:00off because his mind, his mind will still be split, but there's
- 21:05more attention there. So when you reach out to me and
- 21:13I say pick one, I'm not trying to kill your dreams.
- 21:16I'm actually trying to accelerate your, oh, I put it
- 21:20now. I'm actually trying to make sure
- 21:21that you achieve your dreams faster, quick, quick.
- 21:25And also because it's a psychological element to these
- 21:28sorts of things. When you put your hand behind
- 21:30something and you feel like you're making progress and you
- 21:33see your bank account is doing ping, ping, ping, ping, ping
- 21:35every day, and then you're seeing growth in the bottom line
- 21:38psychologically. This is the thing that gives you
- 21:40the ginger so that you can even do more and more and more.
- 21:46So it's important that we focus because at the end of the day,
- 21:52wearing this for the money, we're not in this to prove to
- 21:55people that were super talented or that were Superman or
- 21:57Superwoman. It's a business.
- 21:59Wearing this for the money and spreading yourself all over the
- 22:03place is making it difficult for you to chase that money.
- 22:07So anyway, that's it pretty much.
- 22:10So if you'd love to connect with me, you can call, send me a text
- 22:13message or WhatsApp message on 08064662140.
- 22:19If you're involved in multiple things like this guy is, and you
- 22:23need some help in trying to narrow things down to try and
- 22:25figure out where you should be spending most of your time,
- 22:28that's not a problem. Let me give you some Expo.
- 22:31If you reach out to me and you want us to have this
- 22:32conversation, my, what I'll be trying to do is we'll try and
- 22:36look at everything and try and figure out where we have the
- 22:39greatest traction first of all. And then we'll start working
- 22:41things down from there. And from a sales perspective,
- 22:45that is where traditionally we recommend people to go.
- 22:48You have the most traction here, then let's double down where we
- 22:52have the most traction. They'll provide the momentum and
- 22:56it will provide the funding that we can use, you know, for other
- 23:00things, not just to fund our lifestyle, but to also fund all
- 23:03the other business ideas that we're interested in eventually.
- 23:08So reach out, connect, call, send me a text message or
- 23:11WhatsApp message on 08064662140. I'd love to hear from as many
- 23:18people as possible. And don't worry, for those of
- 23:21you who think I'm expensive, yes, I understand my rates are
- 23:24expensive, but however, I'm not against talking to people for
- 23:29free. So if you're looking for free
- 23:31coaching, just let me know. What we'll do is I will answer
- 23:35only one question. If you want us to go in depth
- 23:40into everything, or rather in depth into anything else, you
- 23:45want us to start looking at your financials or your strategies or
- 23:48whatever to try and figure out which would be the best business
- 23:51to double down on. Then for that, we'd have to book
- 23:54a proper consulting session. So we have options for monthly
- 24:00coaching sessions, weekly, hourly, daily.
- 24:05So there are options. But either way, I try to make
- 24:08sure I give value to everyone who comes across my path.
- 24:11So and even if you insist, you know, get money, no problem.
- 24:13I'll answer one question. Just make sure you think really
- 24:16hard about what that one question is before I reach out.
- 24:19So thanks for your time and attention.
- 24:20I'm looking forward to hearing from you guys.
- 24:22Bye. That's if you call, send me a
- 24:24text message or a WhatsApp message on 08064662140.
- 24:31Even if you don't reach out, I beg more on our focus.
- 24:34Some of you are just all over the place.
- 24:37It's hard enough even for those of us who have decided there's
- 24:39only one thing we're going to do.
- 24:41Even that is hard enough not talk of when you now combine
- 24:443456 things, right? So that's it.
- 24:47I'll catch you at some other time.