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Latest / Sales Leadership with Fexingo: Quota Carriers, Sales Managers, and Revenue Teams

How to Handle a Prospect Who Ghosts You

Getting ghosted by a prospect is frustrating, but it doesn't have to be the end of the deal. In this episode, Lucas and Luna break down a specific strategy used by top-performing sales reps: the 'compassionate assumption' approach. They walk through a real scenario where a rep in the medical-device space turned a three-week silence into a signed contract by sending a single email that acknowledged the prospect's likely overwhelm without pressure. The hosts also discuss the psychology behind ghosting — why prospects go silent even when they're interested — and how to…

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