Three Fundamental Keys To Empathetic Communication
Start with heart – begin with the outcome, what do you want from this relationship? Remember your ontological norm, your values, your genuine interest. Begin with committing to valuing your relationship over your position. when you open with heart, more than likely, the other party will too.
Listen with presence - Listen with presence, listen with both ears to understand, suspend your own thoughts and judgements and tune into curiosity. This builds trust, trust builds bonds and strengthen your relationship.
Speak with empathy – Keep the conversation safe, so the other person doesn’t feel…
The skinny
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