Latest / Receivables Podcast | Discussions About Debt Collection
Why AI Voice Is Reshaping Collections Operations | Corafone Founders | Ep. 274
What does conversational AI deployment in collections actually look like in production?
In this episode, Adam Parks sits down with Aman Mender and Adrian Ferrante-Bannera of Corafone to break down how AI voice is being used as a payment channel while maintaining real compliance guardrails.
Together they dig into scaling collections without adding headcount, moving from inbound to outbound AI collections strategy, and why after-hours automation and multilingual AI voice are changing operational capacity.
If you’re evaluating AI beyond pilot mode, this conversation is for you.
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