When a Client Asks You to Help Your Competitor

PPC with YRV Dynamics: the Google Ads Experts · Apr 23, 2026 · 8m

Yousaf breaks down a strange and uncomfortable client offboarding situation that turned into an unexpected lesson on agency boundaries, competitor handoffs, and professional scope. What started as a normal transition after a two-year client relationship became awkward when the client asked YRV to help the new agency get onboarded and connected properly.

He walks through the real issue: offboarding is one thing, but helping a competitor who is taking over the account is completely different — especially when that agency should already know how to handle the technical setup themselves. The…