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The First Thing I Teach A New Associate (And It’s Not Clinical) | E310
The First Thing I Teach A New Associate (And It’s Not Clinical) | E310
Highlights from this episode:
The First Thing I Teach A New Associate (And It’s Not Clinical) (00:58)
Closing Thought: What Only Time Can Teach (15:21)
When I’m training a new associate, I’m not starting with dry eye, myopia, or advanced disease management—I’m starting with communication, connection, and the fundamentals that create an extraordinary patient experience. In this episode, we're talking about why the little things like preparation, eye contact, patient handoffs, and authentic conversations matter more than…
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