Latest / Bitcoin for Financial Services Podcast
Self-Custody Under Fire: Lessons From the Cold Card Entropy Failure
This episode was already on the calendar — then the worst-case self-custody scenario happened days before we hit record.
Jordan and Wyatt sit down with Chantel Lillycrop-Kostiuk, VP of Operations at Bitcoin Well, days after a critical entropy bug in Cold Card hardware wallets left seed phrases guessable and drained hundreds of Bitcoin from users who thought they were following best practice. Chantel walks through Bitcoin Well's response in real time — from spotting the first Reddit and X posts, to a 70,000-person customer email sent at 10pm the night the bug went public, to fielding…
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