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Podcast Ep 20 Why people don't feel heard
Why do conversations go bad so quickly… even when that’s not what we intended?
Most of the time, it’s not what’s being said it’s how we respond.
We jump in to defend ourselves, explain our side, or correct the other person, without realising we’ve just shut them down.
In this episode, we unpack why people don’t feel heard, why we get defensive so fast, and how one small shift in how you respond can completely change the outcome of a conversation.
If you’ve ever walked away thinking “that didn’t go how I expected”… this one will hit home.
The skinny
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