697: AoC Toolbox | High Value Conflict Resolution
There's a fine line between pushy and pushover. In this toolbox episode, we learn 10 ways to maintain resolve and stay high value in personal and professional conflict situations. "Let us never negotiate out of fear. But let us never fear to negotiate." -John F. Kennedy The Cheat Sheet: Avoiding conflict only delays its resolution. High value conflict resolution seeks a win/win. Discover the three criteria for effective negotiation. Learn 10 ways to maintain high value in conflict resolution. Know the difference between lens and empathy. And so much more... Full show notes at…
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