Within the Trenches Ep 301
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 301 is the first episode of 2020 and was recorded at the 2019 IPSTA Conference in Illinois. This episode features Edna, Telecommunicator with Chicago OEM and Pat, Dispatcher of the Year and Telecommunicator with Chicago OEM.
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Episode topics –
Pat and Edna's 9-1-1 story
Starting out at the same time
The change in 9-1-1 technology
Dispatcher of the Year Award
Calls that stick…
The skinny
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