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Latest / The Independent Dealer Podcast

#433 - What If You Don't Train Them, And They Stay?

In this episode of the Independent Dealer Podcast, Jeff Watson and Luke Godwin get real about one of the most pressing challenges facing independent dealers in 2026 — building and keeping the right team. From sales to collections to the shop, they break down how AI is reshaping every position on your lot, which roles are disappearing, which ones matter more than ever, and what it actually takes to hire and retain people worth keeping.

What You'll Learn:

Why the BDC agent as you know it is going away — and what kind of salesperson you actually need to replace them in an AI-driven dealership…

The skinny

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