Latest / It’s All Your Fault: High Conflict People
From Reacting to Responding: High Conflict at Work, Part 3 of 4
High conflict behavior doesn't just disrupt your team—it follows leaders home, costs organizations hundreds of thousands of dollars, and gets worse when managers react without a plan. The question Part 3 of this four-part workplace series answers is the one every leader eventually faces: once you know conflict is in the room, what do you actually do?
Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Institute in Scottsdale, Arizona, are joined again by Michael Lomax, JD, lawyer, mediator, and HCI speaker and trainer. Together they walk through the BIFF response for…
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