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Ask an Adjuster: What Moves the Number in Claims ft. Peter Kirk

In Part 1 of this two-part conversation on Coopers’ Code, Miles Cooper sits down with Peter Kirk, discussing Peter’s decades-long career as a claims representative and how claims actually get evaluated from the carrier side.

They walk through what makes and breaks a claim, what information moves the number early, and where communication gaps and misunderstandings between plaintiff lawyers and carriers create avoidable friction.

Part 1 also digs into treatment dynamics, including lien-based care, and how those patterns can shape credibility and valuation.

Peter is a career claims…

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