Latest / Receivables Podcast | Discussions About Debt Collection
Turning Compliance into a Competitive Advantage with AI | Ep. 252
What happens when AI adoption in collections meets the realities of compliance, leadership, and human change?
In this episode, Adam Parks sits down with Sara Woggerman, Owner & President of ARM Compliance Business Solutions, to unpack how agencies and debt buyers can embrace AI-driven compliance automation without losing the human touch that defines effective collections.
Sara shares her practical roadmap for leading teams through technology change — from easing employee fears and creating buy-in, to forming cross-departmental AI committees that connect operations, compliance, and technology…
The skinny
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