084: Listening online – interview with Rhianna Busler

smj: school marketing journal · Nov 25, 2021 · 19m

"Your brand is what other people say about you when you are not in the room," Amazon's Jeff Bezos has been quoted as saying. But how do you know what that is? In this interview, Meltwater's Client Strategy Manager, Rhianna Busler, discusses how they collect and analyse online news and social media to find out what others are saying about you, along with what you can do about it.

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