Banking on Community: Meeting the Needs of Underserved Consumers
From having a child to starting a business, every major life decision comes with financial implications—and with those come concerns and challenges. But even concerns come in all different shapes and sizes, so building trust as a bank means having an in-depth and empathetic understanding of the community they’re operating in.
This week, host Matt Snow speaks with Eric Fiala, Chief Corporate Responsibility Officer at KeyBank and CEO at KeyBank Foundation. Eric delves into the evolving role (and perception) of banks as agents of positive change within their communities. He discusses how banks…
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