Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Why Motivation Alone Won’t Sell: Stop Losing Deals & Master Your Sales!
Transcript
- 0:01Today on the podcast, we're going to look at some of the
- 0:04interesting things that we have to look forward to in January of
- 0:082026 because currently making today's recording in December of
- 0:142025. And if you listen to the podcast
- 0:17yesterday, then you are not surprised because I mentioned
- 0:21that my partners and I are coming up with a series of sales
- 0:24trainings beginning on the 12th of January, went to last all the
- 0:28way until the 23rd of January 2026.
- 0:33Now it's going to be a 10 day intensive, so the weekends will
- 0:36be off. So Monday all the way to Friday
- 0:40and then the week after that, Monday to Friday, where we're
- 0:43going to focus on improving our sales ability over the phone.
- 0:47The reason why we're going to do that is because there are lots
- 0:51of people who believe that selling cannot be done over the
- 0:54phone. And so because of that, they're
- 0:57losing out on good opportunities or they're losing on
- 1:00opportunities that are readily available for how you can use
- 1:04the phone to find your ideal customer, to build relationships
- 1:07with your ideal customer, to try and close deals over the phone.
- 1:13So in January of 2026, we're going to focus on a couple of
- 1:15things. Some of the topics that we're
- 1:18going to look at, some of the modules that we're going to look
- 1:21at include examining the Nigerian landscape, look at that
- 1:25Nigerian business culture and how it affects selling or
- 1:29whether it can affect selling because there are too many of us
- 1:32who have some mental hang ups. I can hear this thing all the
- 1:35time that Nigerians are price sensitive.
- 1:38Is that true? Is there a unique thing such as
- 1:42Nigerians are price sensitive, what about Indians, what about
- 1:47Ghanaians, what about Americans? What about people in the UK?
- 1:52Is there a society where people are not price sensitive?
- 1:55So why do we keep running all over the place saying that
- 1:57Nigerians are price sensitive? And so because of that, we can't
- 2:00sell luxury items over here. So we're going to explore some
- 2:04of this hair trash in January of 2026 because if we don't get
- 2:11this out of the way, we are not going to be able to sell
- 2:14effectively over the phone or sell effectively in person if we
- 2:18believe that there are some peculiar things about Nigeria
- 2:22that make it difficult to sell or to grow your business.
- 2:26My name is Tavishima Ayede, I'm the host of the podcast.
- 2:29I am a former lawyer turned business consultant.
- 2:34If you'd like to connect with me, you can call, send me a text
- 2:37message or WhatsApp message on 08064662140.
- 2:45And then also, if you find all the things we're talking about
- 2:47so far to be interesting, then subscribe on Spotify, YouTube,
- 2:51Apple, or any player of your choice.
- 2:54Because even though currently I'm talking about my paid
- 2:57training program, which comes up on the 12th of January 2026.
- 3:01You will find that in the 5 1/2 years that this podcast has been
- 3:04running and in the over 1300 episodes.
- 3:09And for those people who are subscribed, they can attest to
- 3:12what it is I'm about to say because we have over 3800
- 3:16subscribers on Spotify alone. I don't charge any money what it
- 3:21is that I do over here. So if you subscribe, trust me,
- 3:24you're going to be getting premium value every other week.
- 3:28So if I've been a part of your sales development journey, your
- 3:32business development journey, your personal development
- 3:34journey in 2025, I'm looking forward to continuing that
- 3:39relationship. I want to keep on being a part
- 3:41of that journey. If you're new to the podcast, if
- 3:44this is your first time of discovering the podcast, please
- 3:46subscribe. You will not be disappointed and
- 3:49I can assure you I am going to become part of your personal
- 3:52development journey, part of your sales journey, part of your
- 3:56business growth, business development journey.
- 3:59Because I provide value here for free and it's because I've been
- 4:03providing value for free over 5 1/2 years.
- 4:06That's the reason why I can confidently come before you all
- 4:09today to say my partners and I were coming up with this pay
- 4:13program. This is what we're going to do.
- 4:15If you're interested, this is how you can take part.
- 4:20So I've spoken about one of the modules that we're going to be
- 4:22looking at in January of 2026, and that is looking at the
- 4:25Nigerian landscape, Nigerian culture, Nigerian business
- 4:29culture. Can it affect selling?
- 4:31How does it affect selling? Oh, by the way, apologies.
- 4:34I'm recording today's episode at home.
- 4:36I'm currently on holidays in the Villa and, you know, families
- 4:41around. So expect to hear some noise in
- 4:44the background. So what was I?
- 4:50OK, Yeah. So I've already looked at one of
- 4:52the modules, which is Nigerian culture, Nigerian business
- 4:54landscape. So we're going to look at about
- 4:58look at how the Nigerian landscape, Nigerian business
- 5:01culture effects how you sell B to BB to B is business to
- 5:05business. So if you're a business person
- 5:06selling to other business people, that is B to B.
- 5:09So the listener of the podcast who reached out I think last
- 5:13month, who was in the family business of selling tires to
- 5:18fleets, but they sell heavy duty tires.
- 5:22So they sell, you know, tires for tractor heads, for diggers,
- 5:26for tippers, those sorts of things.
- 5:28And they sell the tires to maybe, you know, one of these
- 5:32big construction companies here in Abuja or Lagos.
- 5:36So that is business to business. Was going to see how Nigerian
- 5:42business landscape, the Nigerian business culture effects you if
- 5:45you're an SME, that if you're a small and medium scale
- 5:48enterprise, if you're just on the come up, if you're just
- 5:51starting out, are you going to sell?
- 5:54We're also going to look at how to sell.
- 5:56Excuse me, with our unique Nigerian issues, hyperinflation.
- 6:01We can't deny that we're in the area of hyperinflation.
- 6:04You know what it is and those of you, those of us who are family
- 6:08men, we know how much used to buy meat before and then you
- 6:13enter into the market, you want to buy 1K, they say 1K is 751K
- 6:17is 8 Ki. Just meet alone.
- 6:20You haven't bought anything else again, you didn't buy chicken,
- 6:23just meet 1K. If you buy 3 kilos, that's how
- 6:26much you don't have to like 25 K already on top meat only.
- 6:32So how do we sell when we have hyperinflation going on?
- 6:35How do we sell when there is price sensitivity going on?
- 6:39How do we sell? These are some of the things
- 6:42that we're going to look at in the modules in 2026.
- 6:47So excuse me. We're also going to explore how
- 6:52to build trust over the phone, how to build business
- 6:55relationships using the phone because it is absolutely
- 6:58essential. Another module we're going to
- 7:01look at is lead management. A lead is anybody who has done
- 7:05something visible, something objective, something that you
- 7:10can point to that gives you a sign that they might be
- 7:12interested in your product or in your service.
- 7:16I was chatting with someone recently and he was talking
- 7:18about how he gets leads and he says that, oh, yesterday I got 5
- 7:22leads. I said, what do you mean when
- 7:24you got 5 leads? And then he says he went around
- 7:27and he spoke to a couple of people and it looked like they
- 7:29were interested. He collected their phone number.
- 7:32Unfortunately, I'm here to tell you that is not a lead, that is
- 7:36a contact. When you're walking around
- 7:39talking to people, that activity is called prospecting because
- 7:42you're looking for who might be interested in your product or
- 7:44your service. All of us gas to be prospecting,
- 7:48whether online or offline. We should be running around
- 7:51looking for market, looking for our potential customer.
- 7:56In the process of prospecting, you'll find some people and you
- 7:59collect their contact details that at that level, that person
- 8:02is just a contact. Don't think you have a lead
- 8:06there or don't think you have a deal.
- 8:08Person is just to contact. When your contacts do something
- 8:12that show that they might be interested, OK, now you have a
- 8:18lead. So for the person I was talking
- 8:23to yesterday who is in the fashion space, you're going
- 8:26around, you're talking to people at the mall, you collect a few
- 8:29phone numbers or you give out a few Flyers.
- 8:31That's just contact. If the person happens to check
- 8:35your Instagram and slide into your DM, that's different.
- 8:39Now you have a lead because the person has done something that
- 8:43is objective, that is visible, that is clear to see.
- 8:46That gives us a sign that that person might be interested in
- 8:49your product or service. Maybe they want to buy Joga from
- 8:52you. Maybe they want to buy blazer or
- 8:55hoodie from you. It doesn't mean it's a done
- 8:58deal. But now this is a lead because
- 9:00the person has done something that we can point out to say
- 9:04this person might be interested. So in lead management in 2026,
- 9:09we're going to look at speed to lead.
- 9:12How can we follow up with these people, sharp, sharp, sharp, and
- 9:16convert on the opportunity? When we say convert, which just
- 9:18means get the person to take action, how do we follow up
- 9:21sharply before a lead can expire?
- 9:26So if you don't know but leads expire.
- 9:29That's happened to me plenty. Started off as a lawyer.
- 9:33Eventually I was in the event wedding space.
- 9:36It has happened to me lots of times.
- 9:38You get in touch with someone, you guys talk, it's a good
- 9:41conversation, but you think no crowd name.
- 9:45Let me not seem too desperate. You just leave it and you call
- 9:48the person back in four weeks and they've ended up going with
- 9:51somebody else. Sorry, one moment.
- 9:54OK, sorry about that. So like I said, you know, I'm in
- 9:57the villa and then some of the kids, my kids and their cousins,
- 10:01we're running all over the place.
- 10:03So I had to move environment. So where was I?
- 10:07OK, so I was talking about how leads leads can expire because
- 10:12some of you don't know that leads can expire.
- 10:15And it has happened to me several times.
- 10:17You talk to someone, you don't want to crowd them.
- 10:19You don't want to see desperate. You talk today, you know,
- 10:22January 1st, you say let me give them space.
- 10:24You call them back January 15th and then they say, oh, sorry, we
- 10:27went with someone else. The lead expired.
- 10:31Someone was interested in your product or service.
- 10:33They did something to ensure that they're interested in your
- 10:35product or service, but you didn't have the skills, you
- 10:39didn't have the framework, you didn't have the know how to be
- 10:42able to get them to convert, be able to take, get them to take
- 10:45the next step. And because of that, the lead
- 10:47expired. They moved on.
- 10:50Always look at lead management techniques, focusing especially
- 10:55on speed to lead. How do we make sure that when
- 10:58we've got somebody on the phone and it looks like we have a
- 11:00lead, how can we make sure that we move this thing along and we
- 11:04don't lose that deal? Sorry, one moment and I'll be
- 11:07back. OK, I'm back.
- 11:11Really sorry about that. But, you know, these are some of
- 11:14the difficulties that we face, you know, for those of us who
- 11:16like to produce content on the go.
- 11:19And of course, you know, when you're in the village now, where
- 11:21are you going to hide? Everywhere you look, there's an
- 11:23uncle. Everywhere you look there's an
- 11:24auntie. Everywhere you look, there's a
- 11:26cousin, but anyway, this time was my wife who who needed my
- 11:30attention. So only more than over XI beg
- 11:34until the Christmas season is over.
- 11:39This is how the podcast recordings are just going to be.
- 11:41You know, I record, you know, sharp, sharp, you know, 345
- 11:44minutes, somebody will come and interrupt, another person will
- 11:46interrupt, you know, that kind of thing.
- 11:48But it's not going to stop me from delivering value to you
- 11:51guys. And before I ran off to go out
- 11:54and answer my wife, I believe we're talking about lead
- 11:58management, speed to lead. And so those are some of the
- 12:01things that we're going to be looking forward to in January of
- 12:052026. The course that's going to begin
- 12:07on January 12th and continue on to the 23rd of January.
- 12:13We're going to learn how to do this uniquely over the phone
- 12:15because there are too many of you who don't know how to do
- 12:18this. Somebody's interested.
- 12:21You guys are on conversation. Looks like everything is going
- 12:24OK. The person will now say, all
- 12:26right, I'll be in touch and then your wife will ask you.
- 12:29I'll be able to ask you how far. How did conversation go?
- 12:31I think it went well. The guy said he'll be in touch
- 12:34and it's just like, hey, thank God because maybe like 3M4M is
- 12:38on the line. You now call the guy back.
- 12:42Guy says, oh, we decided to go in a different direction.
- 12:46Those phone calls are painful, very very painful.
- 12:50I know this is first hand because I have this bad habit.
- 12:55My mom say has been telling me that don't count your chickens
- 12:58until they hatch. Sorry 1 moment.
- 13:02OK, terribly sorry about that. It was a good thing I told you
- 13:05guys ahead of time. Anyway, this time was my mom's
- 13:07who needed my attention so I've settled her.
- 13:10Now, Speaking of Mumsy, so she's always in the habit of telling
- 13:14me don't catch your chickens before they hatch because we are
- 13:16the kind of guy that, yeah, I'm talking to somebody and he's
- 13:18looking at this good money, you know, like I'm not carrying
- 13:21three M5M6 M, You know, in my mind, I already start thinking,
- 13:24oh, OK, school fees. Should I call principal?
- 13:27Let's see whether we can negotiate.
- 13:28Let me pay something in advance, OK.
- 13:31This thing I'm supposed to do, let me set aside and do this
- 13:33one. Do this one.
- 13:34If I before the money hit my account, I've already
- 13:36apportioned everything in my mind about where this money is
- 13:39going to go. So for people like me who have
- 13:44that bad habit, yeah, of counting our chicken before we
- 13:47hatch, when you receive that kind disappointment and they say
- 13:50we decide to go with somebody else, there's a way that the
- 13:53thing will just crush you. Emotional damage, crushing
- 14:00defeat. That happens when you don't have
- 14:05good knowledge, good practice, good principles, good systems,
- 14:11good habits for lead management. And that is why we'll be
- 14:14focusing on speed to lead come the 12th of January to the 23rd
- 14:19of January 2026. Part of the things we're going
- 14:24to look at in the modules that we're going to discuss, we're
- 14:30also going to look at qualification and discovery and
- 14:34data discipline. For those of you who are hearing
- 14:38these terms for the very first time, don't worry, you sound
- 14:40big, but what they mean is very small, very, very simple, very,
- 14:47very practical, very, very useful.
- 14:49Qualification just means the part where we're trying to have
- 14:53a business conversation with somebody and we're trying to
- 14:56learn about that person and what they need.
- 15:00That's all that's our qualification is.
- 15:02We'll have to learn how to do that over the phone because
- 15:05sometimes if you wait until you see somebody face to FaceTime,
- 15:09good on fly and in the middle, in the middle of that time,
- 15:14things can happen. They can be meeting other
- 15:16vendors, they can be meeting other people.
- 15:19The guy's wife might say, stop talking to this guy.
- 15:21I know so, so, so, and so my cousin also sells tyre and
- 15:25before you know it, you're out of the picture.
- 15:27So we have to learn how to be able to do qualification over
- 15:30the phone. How can we learn about this
- 15:32person? How can we learn about their
- 15:34personal situation, their business situation, and what
- 15:37they're trying to achieve? Discovery is when we are in the
- 15:41business context, the business relationship, the business
- 15:44situation, and we're engaging in conversation so that we can dig
- 15:48deeper into the problem. What kind of problem are they
- 15:54facing? Is it a significant enough
- 15:56problem? Is it a significant enough
- 15:58vision that they are willing to spend money on?
- 16:01Because sometimes some people have a problem, but it's not.
- 16:05It's not, it's not a big problem.
- 16:09Those of us who have had some small plumbing issues, you know,
- 16:12maybe in the children's bathroom, maybe the sink is
- 16:16leaking, but he's just doing pro, pro, pro.
- 16:22And you know that if you call the plumber, the plumber will
- 16:24say, well, she changes things, she changes things, she changes
- 16:26thing before you know it because of small leak pro pro.
- 16:29You don't spend like 50K. So in no form, because I know
- 16:34you guys do it too, when it's just a drop pro probe, what do
- 16:39you do? You just carry a bucket and you
- 16:41put there no problem. I'll deal with it later.
- 16:44So there's a problem, it's a leaky faucet, but it's not a
- 16:48problem that is worth solving now.
- 16:51And please don't inform us if you don't do it.
- 16:52It's not just me. I know you do it too.
- 16:56Even if it's not prompting, you do it in some other area.
- 16:59So when having conversations with a potential customer, we
- 17:03need to be able to know whether it's a serious problem or not.
- 17:06Because if it's the kind of thing that even though it's a
- 17:07problem, the person doesn't think it's a big problem, then
- 17:10why are you wasting your time following up on the person?
- 17:14So if as a plumber you figure out that they're OK, we just put
- 17:18in bucket there, then why are you wasting your time calling
- 17:21the person again? Yes, there's good money to be
- 17:24had. At the end of the day, it could
- 17:26be a 3050 thousand deal. But right now the guy is happy
- 17:31with using buckets. So that is qualification.
- 17:36That is discovery. Now data discipline.
- 17:39Data discipline is when we are talking with people at the
- 17:42qualification and discovery stage, we will learn one or two
- 17:46things about them, who they are, what the problem is, what the
- 17:50vision is, how we might be able to help.
- 17:52We need a way to store that information because it could
- 17:55come in handy later. So as a problem by now, the guy
- 18:00is happy with using bucket. Broke, broke pro.
- 18:07As a plumber, you know that by the time they do that for
- 18:09another three weeks, it will now start doing pro, pro, pro, pro
- 18:12pro, pro, pro, pro. So you know that as a plumber,
- 18:16the time to call back is in three weeks when that thing has
- 18:19started leaking. Seriously.
- 18:21Excuse me? So what are you going to do in
- 18:26the meantime? You need to be able to store the
- 18:27information somewhere. You need to be able to schedule
- 18:30a reminder somewhere to remind you to ping you to call this
- 18:36person back in three weeks to see how far about this problem.
- 18:41You need to store. The guy's name somewhere, the
- 18:43family's address somewhere. The nature of the problem
- 18:46somewhere you need to store. You know, I'm sure you'd have
- 18:49made a mental note of the things that need to be replaced.
- 18:51You need to buy tap. You need to buy elbow joints.
- 18:54You need to buy this. You need to buy that.
- 18:56You need to put all that information down somewhere.
- 19:02That is what we call data hygiene.
- 19:03That is what we call data discipline, and that place where
- 19:08you're going to keep it is what we call the CRM, a customer
- 19:11relationship management tool. Some of you say, what's the
- 19:14connection with all these things?
- 19:15It's very simple qualification plus discovery plus data
- 19:22discipline. Data hygiene, data management
- 19:25means we will not waste time on people who will never buy.
- 19:31If you do good qualification, good discovery, and you get good
- 19:34data, you can sit down later on, on a dispassionate day when
- 19:39there's no stress and you can now reason it, you know, reason
- 19:42I'm the OK based on this disease is this.
- 19:46I don't think this is a deal that can work.
- 19:48Let me just hash you this thing. That's the whole point of
- 19:53qualification discovery and data discipline, data hygiene so that
- 19:57you don't waste time on people that will never buy deals that
- 19:59will never close. Of course, the opposite end is
- 20:03now. Good qualification, good
- 20:06discovery, good data discipline, good data hygiene means that you
- 20:12will never lose sight and you always follow up well and on
- 20:16time on deals that have a good chance of closing.
- 20:20You can see, if you've never heard all these times before,
- 20:25you can see now how it is possible to close deals over the
- 20:29phone because you know what to do.
- 20:32You have the framework, you know the principles, you know the
- 20:37next steps that you're supposed to be doing.
- 20:39These are the things that we're going to be talking about.
- 20:42Or the 12th of January to the 23rd of January 2026.
- 20:47This one not be motivational something I'm not a motivational
- 20:51guy. I'm not going to go there and
- 20:53tell you to aspire to refire so that you can acquire what you
- 20:56desire and aim higher. I'm not going to tell you all
- 20:59that crap. No, we're going to talk about
- 21:03very concrete things, very practical things, because that's
- 21:07what I'm about. I want you to finish that
- 21:10training on the 23rd of December and then Monday morning on the
- 21:1425th, 8 O clock sharp. You know what it is that you're
- 21:17supposed to do next to move your business forward.
- 21:21There's no motivation with meal, so they're ready.
- 21:24If anything, I'll demotivate you.
- 21:27Some of you, Your, your, your, your, your eye is too high, your
- 21:31emotions are too high. You need to bring it down to the
- 21:33ground and be practical here. Let's start.
- 21:38Let's start show. Let's, let's show walking.
- 21:40Let's move. Then another module we're going
- 21:45to be looking at is vocal presence and vocal delivery.
- 21:48You got to be able to carry yourself well on the phone.
- 21:54When you answer the phone, you know you need to, you understand
- 21:57what I'm saying. You need to sound like a
- 21:59reasonable somebody, like a capable somebody on the phone so
- 22:03that people listen to you and take you seriously.
- 22:06We're going to work on vocal presence.
- 22:08We're going to work on delivery. We're going to show you how you
- 22:13can convey authority over the phone competence.
- 22:17Over the phone competence just means when people see you, when
- 22:20they hear you, you sound like you know what you're saying.
- 22:24You sound like you can do what you're saying.
- 22:26You would do. That feeling you're getting
- 22:29right now listening to me on this podcast, that's exactly
- 22:32what I'm talking about. Because clearly, for those of
- 22:35you who have been listening for any length of time, even if
- 22:38you've only listened to 10 episodes so far, you already
- 22:41know what I'm saying. I will do for you.
- 22:43You know that I can do. Let's work on how we can get you
- 22:48to the stage where you can do that for your own business.
- 22:52Vocal presence and delivery. Very important.
- 22:55Important to selling on the phone.
- 22:58You want to collect good money from somebody.
- 23:00You're talking to an odo, but every time you pick up the
- 23:02phone, you sound like a church mouse and you're wondering why
- 23:06deals are not closing. Doesn't matter whether you're a
- 23:10young guy or a young girl, you don't sound correct.
- 23:15What do you expect? Vocal presence and delivery.
- 23:21We're also going to talk about how to build rapport.
- 23:24Rapport just means, you know, emotional connects.
- 23:29I like you, you like me. I'm a reasonable somebody.
- 23:33You're a reasonable somebody. We are vibing together.
- 23:36How do you build rapport over the phone?
- 23:38Some of you are too nervous too, too, too, too nervous.
- 23:44I work with someone who is like, he was always in a hurry to get
- 23:48off the phone. I have to tell him.
- 23:51Shegun. That's not your name, by the
- 23:52way. Like Shegun.
- 23:53Relax. Where are you running to?
- 23:56She's in Madame. Now.
- 23:57She has something important to do.
- 23:58Like, did she tell you that? Yeah, she's in Madame.
- 24:03She's a busy executive. So if you are talking BS, she
- 24:07will check you. She will tell you what This
- 24:10conversation that you had barely lasted one minute, 45 seconds.
- 24:14This is what we're supposed to achieve on the call.
- 24:16Did we achieve it? No.
- 24:17You say she's a busy person. Did she tell you to get off your
- 24:20phone? No.
- 24:20How did you know that your time was up?
- 24:27Did you even establish any rapport?
- 24:29If you didn't establish rapport now, why do you think Madame is
- 24:32going to pick up your phone call the next time that you call?
- 24:36All these things very, very important part of what we'll be
- 24:39talking about from the 12th of January to the 23rd of January
- 24:442026. The modules will also include a
- 24:48value selling. Value selling just means, you
- 24:51know, when you're talking to people, we need to remove their
- 24:54mind from price. If you remain on this price
- 24:58level, you'll be hard. We have to learn how to sell
- 25:03value because too many of you sell on price.
- 25:06Hello. How far are you available?
- 25:08Yes, I'm available. How much do you cost?
- 25:11I cost 2.5 million. Yeah, 2.5 million.
- 25:13You could say if you can do it for 1.8 and you will now start
- 25:16pricing. You now agree on 1.7.
- 25:22Stop selling on price. Learn how to sell on value.
- 25:27Avoid feature selling. Feature selling is when you talk
- 25:31about the characteristics of your product or your service.
- 25:34You know it's a Niger thing. That's what we sell here in
- 25:36Niger. We say, bro, come and buy this
- 25:40phone. Samsung V Ford latest in the
- 25:44market this model the supposed release am January 2026, but my
- 25:51guys on the inside so I was able to get it come and see it AMOLED
- 25:54screen no crack 250 M megapixel. You know, the two MB RAM, IB 2
- 26:03gigabyte RAM, this, this, this cloud storage something,
- 26:06something come and see stylus, latest stylus in town something,
- 26:10something the one that Genevieve Naji was using in Nafio.
- 26:13Come and see this one feature selling, That's what we do in
- 26:17Niger. How do we get around feature
- 26:20selling? Because you know, there's a time
- 26:22for feature selling, you know, but if you focus on features all
- 26:26the time, it's not going to help you to move your market over the
- 26:30long haul. So that is one of the things
- 26:34we're going to explore from the 12th of January to the 23rd of
- 26:37January 2026. How do we sell value?
- 26:41How do we stop talking about price all the time?
- 26:43I stop talking about features all the time because if you keep
- 26:48on focusing on features and price.
- 26:51So you're saying Samsung V Fold, all these features and then the
- 26:55cost is 3.5 and then another person comes along and the
- 26:59person says Jiaomi has released this phone the exact same
- 27:03features but the only is 1.5. What do you think is going to
- 27:06happen? They will say all the exact same
- 27:09features in the Samsung, all of them are in the Jiaomi.
- 27:12Then the Samsung is 3.5, the Xiaomi is 1.5.
- 27:17Instead of buying one Samsung at 3.5 million, they will say give
- 27:21me this Xiaomi, give me two, one for me and one for Wi-Fi and
- 27:25then they will transfer 3 million to the other guy.
- 27:29That is what happens when you're stuck on selling on features and
- 27:33selling on price. How do we get around that,
- 27:35especially when we're trying to sell over the phone, because you
- 27:39won't always be face to face with these people when you're
- 27:41having these conversations. We're also going to look at
- 27:43objection handling. Objection handling, eh?
- 27:46Objection just means any reason that somebody gives for not
- 27:50wanting to go ahead with this particular transaction, this
- 27:53particular conversation, this particular agenda.
- 27:56If they say, let me discuss with my wife, that's an objection,
- 27:59eh? Why are you so expensive?
- 28:01Chukwudi can do it for me. 20% off, that's an objection.
- 28:04Let me get back to you. That's an objection.
- 28:07Let me pray about it. That's an objection.
- 28:12I need time to think about it. That's an objection.
- 28:15Send me an e-mail later. Let's discuss.
- 28:17That's an objection. Come over to the office, drop a
- 28:22drop a proposal with my secretary.
- 28:24That is an objection. How do we deal with these
- 28:27objections? And then how do we secure the
- 28:29commitment? Secure the commitment just means
- 28:32you're trying to get the person to move forward.
- 28:34If I'm dropping a proposal, my next step is I want them to
- 28:39let's have a meeting so that we'll sit down, say, OK, Olga,
- 28:41you don't see the proposal now. So how far?
- 28:44Which part did you like? Which party didn't you like?
- 28:46What are the questions that you have so that we can move these
- 28:48things forward? We need to learn how to secure
- 28:50the commitment. These are the many things that
- 28:53we're going to be looking at in this course that is going to
- 28:57start on the 12th of January all the way to the 23rd of January,
- 29:012026. Here's the good news, I am not
- 29:09the only sales consultant in town.
- 29:12Other people are doing other trainings as well.
- 29:15In fact, one of the big names in Lagos, the guys on, he's doing
- 29:19it for 120,000 there. But here's the thing, that guy's
- 29:25course is pre recorded. I'm not bad mouthing him, I'm
- 29:30just saying it as it is. It's pre recorded.
- 29:34You send you a bunch of videos and you'll watch at your own
- 29:36pace. After that they'll give you a
- 29:39nice certificate and then you'll be on your way.
- 29:45I'm putting together my partners and I are putting together all
- 29:48this value and you're not going to pay up to 100,000 naira.
- 29:52You won't. Apart from that, I'm physically
- 29:56present with you. It's not a video.
- 29:59If you don't believe at any single point, you can say,
- 30:02excuse me Sir, I ought to ask a question and I'll address you.
- 30:04I'll say yeah, what's your question because this will not
- 30:07be a video. We're going to have tutorial
- 30:10sessions afterwards because I want to make sure that you guys
- 30:12are following and that your understanding and we'll start
- 30:14discussing concrete examples. If you're the family business or
- 30:17selling tyre to construction firms in Inuku or in Nueri or in
- 30:24ABA or in Abuja, I want to be sure that these things that we
- 30:28have discussed now, objection handling.
- 30:30The last time you tried to secure a contract, what
- 30:33objection did you face? All principles apply.
- 30:36How are we going to move forward?
- 30:37That is the whole point of the tutorial session.
- 30:41You will not pay up to 100,000 there.
- 30:45You will have my own divided attention.
- 30:50That's the good news. Now some people have been kind
- 30:54enough to give me some reviews and I notice there's only babes
- 30:58that gave me review. I see this.
- 30:59The reason why you know, I love babes.
- 31:01I love women. No, not like that.
- 31:04I'm you know, I'm a I'm a child of God.
- 31:07If I had to call me Jesus, cousin, when you see Jesus, you
- 31:10see me and Jesus for 5:00 and 6:00.
- 31:12So not like that. But The thing is, you know,
- 31:14women are dependable. There are lots of guys.
- 31:18I said, oh boy, how far my courses dropping.
- 31:21Oh, I beg give me review and it's ah, no problem.
- 31:25Now you'll be our guy. You'll be our guy at the end of
- 31:27the day. How many of them drop review 0?
- 31:29Nothing. All the people that drop
- 31:32reviews, they happen to be women.
- 31:34And that's why I love women. You lie dependable.
- 31:37You stick to your word. Yes is yes or no is no.
- 31:41So First off, in May, Summer Aguchuko from Port Harcourt, she
- 31:47found my podcast, this current podcast you're listening to on
- 31:50Spotify because she was looking for some materials on audio
- 31:54learning. By the way, that's the way
- 31:56forward, audio learning as you're driving to work, The
- 31:59thing is playing in the background.
- 32:01You are learning as you're in the downfall.
- 32:04Please, by the way, if you're on the downfall, don't put your
- 32:06phone in your pocket or put your phone in the bag.
- 32:08Then carry your bag and then put it on your lap and then clutch
- 32:11that bag because things are happening.
- 32:14One sales guy that I trained in Lagos, that's how they migrated
- 32:18the guy's phone and his wallet. Yeah, people are hustling.
- 32:24Just like you're hustling, people are also hustling.
- 32:26So please don't leave your phone in your pocket.
- 32:28I beg remove your phone, remove your wallet before you enter the
- 32:31bus, put it in your bag, then sit down in the bus, then clutch
- 32:34your bag. Well, the only thing that is
- 32:36outside will be the earphone that is on your head.
- 32:42So where was I so miss Omar, which you couldn't put?
- 32:45Accord found the podcast on Spotify because she's interested
- 32:49in audio learning. The thing that she liked about
- 32:51me and my delivery was my distinct style because I'm just
- 32:54gisting. That's a throwback to my lawyer
- 32:59days because, you know, as a lawyer, you're dealing with some
- 33:01very, very heady concepts. So when you tell the client
- 33:04that, look, we need to execute this, you know, they'll be
- 33:07looking at you, they say they don't understand.
- 33:09So you need to find ways of breaking things down.
- 33:12So I've always tried to break things down in an easy gist
- 33:15format because when we talk to the client, I want the client to
- 33:17understand that when I say we need to execute and top pillar
- 33:20order, I don't want her to go home and enter her husband and
- 33:23lawyers say make we execute a popular order.
- 33:25Then husband will say we try as our top pillar.
- 33:27She say, I don't know who is our top pillar.
- 33:29I don't understand. I need to be able to break it
- 33:32down. So it's the same thing do over
- 33:35here on the podcast. That's the reason why I just
- 33:39it's because I don't have stock because I don't have anything
- 33:41else better to do with my time. I'm trying to keep this
- 33:43conversational, trying to keep this thing relatable because I
- 33:47want it to be easy to understand.
- 33:48If it's easy to understand, it'll be easy to do.
- 33:50And that's why Miss Summer Aguchuku liked about the podcast
- 33:54and she likes about my approach because we exist and I'm keeping
- 33:57it easy. Make easy to understand.
- 34:00She said if we were possible, she would give me 6 star rating.
- 34:03Unfortunately, Spotify only collects 5 stars.
- 34:06So miss so much Dash me 5 stars. And if you're listening to this
- 34:10podcast now, this is your first time you've gotten value from
- 34:13this. Come on, help a brother out.
- 34:17When you're done with this thing, give your brother 5 stars
- 34:19straight. Then there's also Uboho Othman.
- 34:25She's based in Lagos and she says that my approach to
- 34:29instruction is practical and straightforward.
- 34:34And yes, that is what I aim to do.
- 34:35I wanted to be practical. That is the reason why you will
- 34:37never hear me say aspire to require and a fire and refire
- 34:42and aim higher to acquire what you desire and perspire so you
- 34:47can fire and refer. That's why I will never say any
- 34:49of that crap because when you say those things, people feel
- 34:52good. They feel very, very good.
- 34:56Then they leave your training and they know that they're
- 34:59supposed to perspire and acquire to refire, but then they don't
- 35:05know you know where to pull the trigger or how to pull the
- 35:09trigger. OK, I'm supposed to fire.
- 35:10Where should I fire? Up or down, left or right, What
- 35:13am I aiming at? People don't know.
- 35:15That's why I don't say all that crap.
- 35:17But motivation is important, is important.
- 35:19You have to wake up and motivate yourself.
- 35:21You get it, you know? But I know you get your
- 35:29motivation from other avenues. So when you're with me,
- 35:34straightforward, practical, just like Uber, Othman said.
- 35:39The examples we're going to use will be relatable, she said.
- 35:42That's one thing she likes about my instruction, that I use
- 35:45relatable examples. That is deliberate and that is
- 35:48why we're going to have tutorial sessions during this training on
- 35:52the 12th to the 23rd, because the examples that we use will
- 35:55come from you people. If there are 14 of you in that
- 35:57class, well, when you break it down into tutorial groups of
- 36:02888, when we are breaking down those principles, the examples
- 36:07will come from you and from your classmates so that you will see
- 36:10as other people are applying it. So that by the time this whole
- 36:15thing is over, you have examples from your business, examples
- 36:19from other people's business who are on the same call with you,
- 36:22and you know how to move forward.
- 36:25Thank you very much, Boho Uthman, for this review.
- 36:29You see practical instruction, relatable examples.
- 36:32That's exactly what I tried to do.
- 36:34And Boho, don't worry, I won't betray your trust.
- 36:37I'll keep on doing it that way. She also said that she likes my
- 36:40instruction because I give clear next steps.
- 36:43That's my focus. I don't want you to leave my
- 36:47session feeling like you can aspire to refire, to acquire
- 36:53what you desire, but then tomorrow morning you don't know
- 36:56the next step. I want everybody tomorrow
- 36:59morning, 8 AM, 9:00 AM, to know the next thing they're supposed
- 37:02to do. I'm supposed to call this
- 37:04person. I'm supposed to do this.
- 37:06I'm supposed to do that. There will be next less steps.
- 37:09Thank you very much Uber Uthman for this review.
- 37:13She also says that the content that I give is solid and
- 37:18practical and useful. Thank you very much Uber Uthman
- 37:20for that wonderful review. I really appreciate it.
- 37:23Don't worry, I will not betray your trust.
- 37:25All those things that you've said that you got from me, I
- 37:27will make sure that I deliver to other people.
- 37:31Then there was also Organet Tejido O based in Lagos, Organ
- 37:39Anti Zero and I call, you know your names from that side, very
- 37:43correct names. So for Organ Anti 0 or Capable
- 37:51Touch as they used to call her, we met through the Fate
- 37:55Foundation. The Fate Foundation is an NGO
- 37:59based in Lagos, Nigerian. They're interested in
- 38:02entrepreneurial development. So because of that, they
- 38:06organize programs every single year and I'm part of their
- 38:10registered mentees. Now.
- 38:12There's one program that they do in collaboration with the
- 38:14OCIFOCIF is Orange Corners Innovation Fund or something
- 38:18like that. And the OCIFI think they come
- 38:21out of Denmark or something from the royal family in Denmark or
- 38:24Norway or something. Sorry, Forgive me if you're from
- 38:26that part of the world. Forgive me a big Novix.
- 38:29You know, it's just that, you know, Nigerians, especially
- 38:33Nigerians like me, whenever, whenever I travel, you know, we
- 38:36just hear some names and we're like, well, you're all the same.
- 38:39So if I hear Norway, I hear Denmark, I hear Sweden in my
- 38:42mind all over now, you people are the same, like, you know,
- 38:46same difference. If I hear Pakistan, if I hear
- 38:52India, if I hear, you know, Novak's are back.
- 38:56But in my mind, it's like, you know, you all sound the same and
- 39:00it's the same thing. Like this one guy who is based
- 39:03in China, not far from Guangzhou, and we're talking
- 39:08and, you know, he will say, oh, no, they're different.
- 39:10I mean, my mind is like, Bros, sorry, no vex.
- 39:13Because in my mind it's all the same.
- 39:15So sorry, I'm not trying to be racist, but where was I anyway?
- 39:20So part of a foundation, the collaboration with the OCIF
- 39:23Orange Corners Innovation Fund Now, OK, Netajiro, she said that
- 39:27my insights were practical. If I she was said
- 39:31transformational. Why she said that?
- 39:33It was sweet in my brain. Really, really sweet in my
- 39:34brain. I should also mentioned again
- 39:38about actionable steps and yes, during that program, anybody
- 39:43that I work with from Faith Foundation or the University of
- 39:46Aberdeen, because I also do free mentoring for people who entered
- 39:50the University of Aberdeen. That's my alma matter.
- 39:53Always want to make sure that these young bloods that you
- 39:56know, they have the next clear steps because I don't want
- 39:59people to feel all hyped up but then they don't know what to do
- 40:02luckily. For me, Organette Joe is an
- 40:05executor. She's an executor, Kai.
- 40:11She's kind of person that you say this is what we're supposed
- 40:14to do for this week. You give her the assignment by
- 40:17Wednesday, she's calling to give you update as our week never
- 40:20finish. She's one that was now putting
- 40:22me on my toes because I was OK. The plan for Monday through
- 40:25Friday is this Wednesday. She's calling me to say this is
- 40:27what I've done. I'm the one who now had to keep
- 40:30up. See, that's the best way that
- 40:33you're going to get value out of any of these things.
- 40:36Whether you come for this training the 12th of January to
- 40:38the 23rd of January 2026, or whether you apply to Fate
- 40:41Foundation or whether you apply to OCIF or whether you apply to
- 40:45Tony Illumilou Foundation or any foundation, that is the only way
- 40:48you're going to get value out of all these things.
- 40:50Apply. If they say this is a 14 day
- 40:55something from this day to this day, apply.
- 40:59You don't have to wait until day 14 before you turn in your
- 41:01assignment. If they give you 14 days to do
- 41:05something, but you're done in eight, you're done in 10.
- 41:07Is it bad? Finish and then go and meet your
- 41:10mentor. Finish and go and meet your
- 41:11teacher and then you start working on The Who on the next
- 41:13thing. So it came as no surprise at the
- 41:16end of the day when she ended up winning the prize, them not say
- 41:19how many euros that she won. So they do won't go and start
- 41:24looking for online to go and collect money from her came as
- 41:28no surprise. Anyway, she said one benefit of
- 41:32working with me was that I helped her confidence and the
- 41:37things that I recommended help her achieve growth in her
- 41:41business. And that is what I want to do
- 41:44organize your thank you very much for this review.
- 41:47I will not let you down. I will make sure that other
- 41:49people who come across my path in this training or this podcast
- 41:52or any which way, I'll make sure that the same feelings, the same
- 41:57results that you got the other people will get as well.
- 42:02Then finally, faith or do let me stop here based in the bundle.
- 42:07She said she was feeling lost in her business on she found my
- 42:10podcast on Spotify and she said is the best decision that she
- 42:14has ever made. That was reaching out to me
- 42:16because I gave my phone number at the beginning and at the end
- 42:18of every episode. And yes, if you do call, send a
- 42:22text message or a WhatsApp message on 08064662140, you will
- 42:28be talking directly with me. It's me.
- 42:34I'm not a bot, it's no IPA. Now when I become a big boy and
- 42:39I'm on that Tony, Tony Lumelu level, yes, now my PA will be
- 42:43answering the phone. But for now, take advantage of
- 42:46it. It is me.
- 42:49So she said reaching out was the best thing that she did.
- 42:53She said I helped her get a strategic mindset and I helped
- 42:58her with direction and I helped her find renewed purpose.
- 43:02I'm glad to hear that. I'm not a tenable guy, by the
- 43:06way, just in case you hear renewed purpose and you say, is
- 43:09this guy aligned with tenable? No, I'm not.
- 43:11But if you have tenable Swan by introducing him to me, I
- 43:14wouldn't mind. There's, you know, a couple of
- 43:15things I'd like to work with the guy on.
- 43:18So anyway, that's it. I've kept you guys here for 45
- 43:22minutes. Let me just bring it to a close.
- 43:23Basically, I just wanted you guys to know that this is what
- 43:26we're going to be discussing. These are the things that we're
- 43:31going to cover in this paid course that will run from the
- 43:3512th of January to the 23rd of January 2026.
- 43:38It is going to be a paid course and like I said, you're not
- 43:42going to spend up to 100,000 naira and you're going to get
- 43:44more value from the other people who are collecting 120K from you
- 43:49and more because there's other people who charge more.
- 43:53So if I let me give you one warning, if you're going to
- 43:58call, don't come and start trying to haggle or price me
- 44:03down. Don't.
- 44:04It's not going to happen. The price is the price.
- 44:06It's not going to be more than 100,000 there, but the price is
- 44:10the price. And let me tell you something,
- 44:14one of the things I'm supposed to teach you is how to overcome
- 44:17price objections is what to do when people say you're too
- 44:22expensive. Now listen to me loud and clear.
- 44:26If I'm promising to teach you how to deal with price
- 44:28objections, but then you call me and the moment you say, you
- 44:32know, give me discount, do this, do this, do this and I give you
- 44:35discount, will that inspire you with confidence that I can teach
- 44:39you to overcome price objections?
- 44:46I'm teaching you how to stop dealing with this price BS.
- 44:51So don't even bother asking me for the discount.
- 44:54Colin, let's talk 08064662140. You know I won't force you.
- 45:06If you can't afford it, you can't afford it.
- 45:08No problem. Keep listening to the podcast.
- 45:10The podcast is free. The other people who charge for
- 45:13their podcast, in fact, I wonder how they do it.
- 45:15How do you charge for a podcast? So there's some people who
- 45:18charge for the podcast. My podcast has always been free.
- 45:21It will always be free. So you can't afford the
- 45:24training, It's not a problem. Stay here.
- 45:26You still get value. And so that's it.
- 45:30Thank you very much for listening.
- 45:31I'll catch you some other time.