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Munmun De Choudhury (Georgia Tech): Conversational AI and Mental Health
Conversational AI is increasingly being used as a source of emotional support, even though general-purpose chatbots were never designed for that purpose. Concerns about AI's mental health impact, up to and including suicides, have moved onto the public policy agenda. Munmun De Choudhury, who has been studying the intersection of digital technology and mental health longer than almost anyone, walks through what researchers know, what they don't, and why the answers keep moving.
The conversation centers on the difficulty of governing technologies whose capabilities and patterns of use are both…
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