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Latest / Within the Trenches

Within the Trenches Ep 614

Ep 614 features Karla, a Center Manager with Chagrin Valley 911 Dispatch out of Ohio.

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Episode topics –

The history and eerie reputation of the Chagrin Valley Dispatch complex

Karla's accidental entry into public safety and how her hairstylist background helps on the job

True stories from Karla's early days at a single-seat dispatch center, including high-pressure calls and department challenges

Navigating career growth, overcoming fears, and the shift to regional dispatching

Building positive center culture, the story of the famous…

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