The Truth About Scaling (No One Tells You This) with Makenzy & Joe Geiger
A health scare, a cross-country move during COVID, and a “side gig” on Rover don’t sound like a business plan, but that’s exactly where Zippy Pets begins. I sit down with Makenzy and Joe Geiger to unpack how they turn early referrals and five-star trust into a scalable pet sitting business in Asheville and beyond, without losing their standards or their sanity.
We get real about what scaling a service business actually costs: burnout, hidden expenses, tough calls, and the pressure of leading a team when you’re used to doing everything yourself. Makenzy shares the moment she realises solo work…
The skinny
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