Latest / Modern Lending Podcast
Human Connection in an AI World: The Loan Officer Advantage
Human connection in an AI world is becoming a competitive advantage for loan officers and mortgage professionals. Alec Hanson explains how to stay relevant as AI changes how clients search, communicate, and make decisions.
Technology has spent years trying to change the mortgage and real estate relationship. Now AI is accelerating that shift. Alec’s argument is that professionals shouldn’t ignore AI—but they also shouldn’t confuse efficiency with connection. As consumers become increasingly surrounded by AI, earning trust, staying visible, and intentionally maintaining relationships become…
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