Latest / Mastering CS: Candid Leader Insights
Ep 54 | Advi Bishnoi
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Advi Bishnoi, Head of Consulting and Customer Success at SocialPlus. They discuss what customer success looks like when the product is a set of building blocks that each client assembles differently, why infrastructure-as-a-service requires a more consultative approach, and how to define success when every customer has a different North Star. Advi also shares how his team scaled to 100+ customers without sacrificing quality.
What You’ll Learn:
☑️ Why infrastructure-as-a-service requires a consultative…
The skinny
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