The Modern Move Towards Experiential Banking w/ Jim Wechsler at WSFS Bank
With the shift to digital, people are coming into retail branches less often — but for more important things. Because of this transition, banks are making the switch to experiential banking — less focused on routine transactions and more on becoming trusted financial advisors.
In this episode, Jim Wechsler, Chief Retail Lending Officer at WSFS Bank, shares how his bank has been transitioning to this new model and why he thinks a fintech partnership makes sense.
Jim has been in banking for over 10 years. His main focus has been on consumer lending, fintech partnerships, and corporate strategy…
The skinny
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