047 - Micro Living: You Are Only As Good As Your Last Interaction
What if one bad moment could cost you a customer for life?
In this episode of Rooms with Ronald, host Ronald Harrington shares a real-world lesson from a seemingly minor service failure that had major consequences.
From a frustrating experience with a windshield repair service to a stellar alternative that swooped in to save the day, Ronald unpacks what really separates businesses that thrive from those that get left behind.
Whether you're in leasing, hospitality, or any customer-facing role, this episode is a powerful reminder: your success hinges on every interaction. Ronald challenges…
The skinny
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