Beyond Fulfillment: The Future of Delivery Commerce (Glory Linsley, Head of CPG Brand Partnerships & Ad Sales at DoorDash)
Consumer expectations around convenience have changed dramatically, especially since the pandemic. From your perspective, how has last-mile delivery evolved from a tactical fulfillment layer into something much more strategically important for brands and retailers?
Many organizations still treat delivery commerce as incremental volume rather than a fundamentally different consumer behavior model. Where do you think leaders are underestimating the long-term implications?
One of the biggest tensions in delivery commerce is balancing speed, profitability, and consumer experience. What…
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