Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Banned From Uber
Transcript
- 0:00Speaker 1: One eight hundred d ui away now offering free remote
- 0:02Speaker 1: consultations by phone or video conference for any criminal offense.
- 0:06Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
- 0:09Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
- 0:12Speaker 1: Uyowa dot com or call eight day. An email from
- 0:16Speaker 1: a girl who wanted us to prank her boyfriend. Okay,
- 0:19Speaker 1: and so we told her like, tell us about his
- 0:21Speaker 1: daily life? What could we poke fun at him for?
- 0:24Speaker 1: And the one running theme that she had was that
- 0:27Speaker 1: he takes Uber everywhere and he always complains later that
- 0:33Speaker 1: the drivers keep trying to talk to him. Oh, so surprise.
- 0:38Speaker 1: We're gonna use that against him and suspend him from
- 0:41Speaker 1: the app for being antisocial. It's your phone tap right
- 0:45Speaker 1: now on the twenties. Hello, Hi, this is Stanley from
- 0:54Speaker 1: Uber Customer Care. Is this Mica? This is him, Mica.
- 0:59Speaker 1: I'm fortunate. I'm calling you today to inform you that
- 1:02Speaker 1: you will be suspended from using our service for the
- 1:04Speaker 1: next one hundred and twenty days. WHOA what happened? So
- 1:11Speaker 1: we've had complaints from our drivers about you when you've
- 1:14Speaker 1: been in their cars, complaints. We're going to reactivate your
- 1:18Speaker 1: account with us once your suspension is complete. Suspension, What
- 1:24Speaker 1: am I getting suspended for? Okay, I've never done a
- 1:26Speaker 1: bad thing in any Uber, so your suspension isn't because
- 1:31Speaker 1: of anything negligent that you've done. It's just we've had
- 1:34Speaker 1: feedback from multiple drivers who say that you don't engage
- 1:37Speaker 1: in conversation. I don't. Oh my god, I don't talk
- 1:41Speaker 1: to them, and I'm getting suspended for that. Right, you
- 1:45Speaker 1: don't see the problem with that. What are you talking about?
- 1:49Speaker 1: It's ridiculous. Clearly you don't care about common manners like
- 1:52Speaker 1: most people would know that that's rude. There's a difference
- 1:56Speaker 1: between saying, hey, how are you? This is where I'm going,
- 1:58Speaker 1: and then trying to focus somewhere I'm going and what
- 2:01Speaker 1: I'm doing, and then be like, oh, so, how was
- 2:03Speaker 1: your day to day? I think that would be very
- 2:05Speaker 1: nice to hear, Hey, how was your day? I hope
- 2:07Speaker 1: you're doing all right? Yeah, but if not, if I'm
- 2:09Speaker 1: not in the mood for that, dude, I'm taking an
- 2:12Speaker 1: over trying to get to work. Well, I know, but
- 2:14Speaker 1: our drivers are having a very busy day. They would
- 2:17Speaker 1: love to hear something from their riders. They can hear
- 2:20Speaker 1: it from somebody who's more talkative. I mean, it's not
- 2:23Speaker 1: that kind of talkative, Minca. Maybe you should picture yourself
- 2:26Speaker 1: in their shoes. You're going about your day in their shoes. Yeah,
- 2:29Speaker 1: I'm there to do a job, make friends. Also, common
- 2:33Speaker 1: decency is to not interrupt when somebody else is talking.
- 2:36Speaker 1: We have a lot of lessons to learn. God, Mica,
- 2:38Speaker 1: here's where I'm coming from. Okay, I have to listen
- 2:41Speaker 1: to drivers every day saying I had seventeen customers in
- 2:46Speaker 1: my car and only one of them wouldn't talk to me,
- 2:49Speaker 1: and they mentioned your name. So freaking what if I
- 2:51Speaker 1: don't talk to film They say he made me feel bad,
- 2:54Speaker 1: he made me feel unseen. It's not a freaking their session.
- 2:59Speaker 1: There's no rule I have talk to them. Actually, yes
- 3:03Speaker 1: there is. When you sign our turns and conditions, it's
- 3:05Speaker 1: right in there. You have to at least exchange pleasant
- 3:09Speaker 1: trees with a minimum of four seconds of eye contact.
- 3:12Speaker 1: Eye contact. They're supposed to be driving. Well. Our drivers
- 3:17Speaker 1: are very professional and they can do both at the
- 3:19Speaker 1: same time. Not with me in the car there, eyes
- 3:23Speaker 1: better stay on the freaking road, Mica. Please don't tell
- 3:26Speaker 1: us how to run our business or a multi billion
- 3:28Speaker 1: dollar company. I think we know what we're doing here. Well,
- 3:30Speaker 1: apparently your drivers don't. If they're so sensitive they're getting
- 3:34Speaker 1: that angry that one person doesn't want to talk to them,
- 3:38Speaker 1: It still doesn't change the fact that you're suspended from
- 3:40Speaker 1: using our service. So then you know what, screw you guys.
- 3:44Speaker 1: I'm going with lift. Yeah. No, I don't know if
- 3:47Speaker 1: you heard, Mica, but Uber actually purchased the lift, so
- 3:50Speaker 1: you're going to be banned from that ride up to
- 3:52Speaker 1: get it out of here. That's kind of an in
- 3:55Speaker 1: your face. Why that I did right there? Are you
- 3:58Speaker 1: enjoying this? Man? I kind of I'm enjoying it a
- 4:00Speaker 1: little bit. You I go buy one of those self
- 4:03Speaker 1: driving Tesla's if you want to be alone in antisocial
- 4:05Speaker 1: all the time. And it works for Uber. I don't
- 4:08Speaker 1: know where did you get off laughing at me? I mean,
- 4:11Speaker 1: you're half right. I am that first thing, But I
- 4:14Speaker 1: don't work at Uber. I actually work at a radio station.
- 4:18Speaker 1: What are you talking about? My name's actually Jeff from
- 4:21Speaker 1: the radio show Brooke and Jeffrey in the Morning. This
- 4:23Speaker 1: is a phone tap, man, Are you kidding me? No?
- 4:27Speaker 1: I'm serious. Your girlfriend Kalas set you up. She told
- 4:31Speaker 1: us that you complain the other day that the Uber
- 4:33Speaker 1: drivers are always trying to talk to you when you
- 4:35Speaker 1: take a ride at them, and you just want peace
- 4:36Speaker 1: and quiet. But what gets their deal? Like, I can't
- 4:41Speaker 1: ride till I'm not talking to them. Oh man, next time,
- 4:45Speaker 1: if I were you, I would just go up and
- 4:46Speaker 1: give them a hug, let them know that they're seen. Man. Now,
- 4:50Speaker 1: I gotta I gotta make sure that's not a rule.
- 4:55Speaker 1: Every morning broke, and every in the morning