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Culture and Leadership Lessons from the "Thinker In Residence" Professor on the Road - William Murray
In this episode, Dr. William Murray, an associate professor in the School of Hospitality, Food, and Tourism at the University of Guelph, shares his experience as a "Thinker in Residence" for one of Canada's most innovative hotel brands. We hear his observations and insights on culture, service, and providing remarkable hospitality.
About William (0:59)
The "Thinker in Residence" program (2:47)
Access that enables this (5:21)
What he is hearing and learning (8:35)
How to study culture (17:06)
If you'd like to hear more from William:
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The skinny
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