Ep. 25 - Filling the Funnel: How Krowd is Powering Customer Acquisition and Seamless Engagement for Restaurants
In this episode, hosts Grant Evans and Justin Hanna are joined by Omar Rafii, CEO & Co-Founder of Krowd, and Jonny Fox, Partnerships Director of Krowd, to explore how loyalty is being reimagined at the intersection of fintech, payments, and hospitality.The conversation traces Krowd’s origin story, the challenges of modernising loyalty in financial services, and why traditional rewards programs are increasingly failing to reflect real customer behaviour. Omar and Jonny unpack how partnerships between banks, fintechs, and merchants are unlocking new models for engagement and growth.The episode…
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