Latest / She Rises with Ashy & Tijana / 254. The founders story- blood, sweat and tears: The struggles no one talks about with Renee from the skin clinic!

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254. The founders story- blood, sweat and tears: The struggles no one talks about with Renee from the skin clinic! · She Rises with Ashy & Tijana

0:05
Speaker 1: Apodjay Production.
0:10
Speaker 2: Welcome to the She Rises Podcast. I'm Ashy and I'm Tiana.
0:14
Speaker 1: This podcast is about female empowerment and encouraging you to
0:17
Speaker 1: be your biggest, boldest, and most authentic version of yourself.
0:20
Speaker 1: We help you shed the shame, grow to new level.
0:23
Speaker 1: We're gonna laugh, cry, and talk about the topics everyone
0:26
Speaker 1: else is too afraid to talk about. Get ready for
0:29
Speaker 1: your next level of self. Hello everybody, Welcome back to
0:32
Speaker 1: she Rises. Now we have a guest that is returning
0:35
Speaker 1: by high request because last time we had her on,
0:38
Speaker 1: you guys absolutely loved it, and I think there's just
0:39
Speaker 1: this obsession I know I am anybodys do for myself
0:42
Speaker 1: with having the beautiful glass skin like I wish I
0:45
Speaker 1: took better care of my skin when I was younger.
0:47
Speaker 1: So we have Renee from the skin clinic in Concord.
0:49
Speaker 1: How are you today?
0:50
Speaker 2: Really good? Thanks, very good? How are you both? We're good.
0:53
Speaker 1: We actually came to and got a treatment a couple
0:56
Speaker 1: of weeks ago. Do you want to talk about what
0:58
Speaker 1: we got because there was quite an experience. So you
1:00
Speaker 1: both had ultraately a blady of laser, which we did
1:03
Speaker 1: speak about on the last episode. It was really good
1:06
Speaker 1: because you both have very different skin, so we were
1:09
Speaker 1: able to do different levels for both.
1:11
Speaker 2: Of your skin concerns.
1:13
Speaker 1: Laser sounds quite scary, and I know I'm always very
1:15
Speaker 1: scared of pain. I avoid a lot of skin treatments
1:17
Speaker 1: because I'm scared of the pain, like I've had skin kneeling,
1:19
Speaker 1: but I haven't had a lot of lasers. But it
1:21
Speaker 1: actually was not painful like I thought it would be.
1:23
Speaker 1: It was more just heat. That was a nice, pleasant surprise.
1:27
Speaker 1: There was a couple of bits where I was like, oh,
1:28
Speaker 1: that's a little bit hot, but definitely anyone if anyone's
1:31
Speaker 1: scared of getting this laser treatment or laser in general,
1:33
Speaker 1: like this one was not bad at all. Did you
1:35
Speaker 1: feel the same same thing for me? I haven't done
1:37
Speaker 1: a lot when it comes to lasers for skin, and
1:40
Speaker 1: I think I've had the same thing where I've thought
1:42
Speaker 1: or assumed that maybe it was too scary or there
1:44
Speaker 1: was too much downtime and I didn't want to trial
1:46
Speaker 1: and error it and then be surprised with how much
1:48
Speaker 1: downtime I would have to do. But this one actually
1:51
Speaker 1: took me by surprise. It was like a couple of
1:53
Speaker 1: days to a week and honestly the actual treatment itself
1:56
Speaker 1: again it felt a little bit like sunburn, like it
1:58
Speaker 1: was a little bit hot. And then also we had
2:00
Speaker 1: like the cooling thing that Renee gave us as well,
2:03
Speaker 1: which was great, and then yeah, really just like a
2:05
Speaker 1: little bit of heat the next day and after that
2:07
Speaker 1: it was absolutely fine. We did have some stamping on
2:10
Speaker 1: our forehead that we could see a couple of days later,
2:11
Speaker 1: and I was interesting, I was going to ask you
2:13
Speaker 1: in a two different skin is going to respond differently
2:15
Speaker 1: because my stamping got away quite fast, whereas Tiana's stuck
2:18
Speaker 1: around a little bit longer. What does that do to
2:20
Speaker 1: It could just mean immune, so it could mean slow immune.
2:23
Speaker 1: So if you've got more of a weaker immune, I
2:26
Speaker 1: know with you, Tiana, you've got a little bit of
2:28
Speaker 1: cirisis so your skin is are on that kind of
2:30
Speaker 1: sensitive and you do have probably a bit more inflammation internally,
2:34
Speaker 1: so your body will take a little bit longer to
2:37
Speaker 1: heal than someone like you Ashley. So for me, when
2:40
Speaker 1: I have it done, you can't even tell that I
2:42
Speaker 1: have had it done, whereas you know somebody else with
2:44
Speaker 1: fairer skin may have a little bit more downtime. So
2:48
Speaker 1: it really depends on your immune your skin quality, and
2:52
Speaker 1: your skin type. Interesting, yes, because I have had issues
2:55
Speaker 1: with my guard my immune response because I do have
2:58
Speaker 1: seriasis and things like that, so I know I'm also
3:00
Speaker 1: healing some impact from eating gluten that my body is
3:03
Speaker 1: intolerant to as well. I imagine that all of that
3:06
Speaker 1: kind of plays into it. But honestly, it was a
3:07
Speaker 1: couple days more and it was so fine, and maybe
3:10
Speaker 1: saw it in a one photo and I had a
3:11
Speaker 1: bit of a giggle, but it was fine.
3:13
Speaker 2: Yeah, That's why.
3:14
Speaker 1: I invested so much into this device, because it gives
3:17
Speaker 1: you the same results as CO two, but with the
3:20
Speaker 1: less downtime because it works on cold fiber, which is amazing.
3:23
Speaker 1: Now I regret not going harder under my eyes. So
3:26
Speaker 1: you know how you said, oh, I'd like to go
3:28
Speaker 1: under your eyes. I should have just done it. But
3:30
Speaker 1: now that I've come back, I was talking to my
3:32
Speaker 1: botox injector and I wanted botox under my eyes and
3:35
Speaker 1: she's like, honestly, you need to get a laser treatment
3:37
Speaker 1: under that.
3:38
Speaker 2: And I was like, damn it.
3:38
Speaker 1: Renee was right. I should have done that just for
3:41
Speaker 1: the fine lines. And she suggested COO two laser, So
3:44
Speaker 1: I was gonna ask you, like, Yeah, the comparison of
3:46
Speaker 1: COEO two laser to compedital laser we got and would
3:48
Speaker 1: that help my fine lines under my eyes?
3:50
Speaker 2: Absolutely? Ultra cly. It isn't a bladey of laser.
3:53
Speaker 1: It works with cold fiber, so it doesn't heat the
3:56
Speaker 1: tissue up as much as the CO two does. It
3:59
Speaker 1: actually has more of a precise impact on the tissue itself,
4:03
Speaker 1: so that's why you get less downtime. So we could
4:06
Speaker 1: do to clear right up under your eyes, or we
4:09
Speaker 1: could have also done tixel because we can go safely
4:12
Speaker 1: under the lash line on top of the eyelid and
4:14
Speaker 1: it just uses pure thermal heat. So it's a really
4:18
Speaker 1: safe device, very little to no downtime and the results
4:22
Speaker 1: are amazing. I've got the furs and afters on my
4:24
Speaker 1: social media. I'm in my skin after the treatment has
4:27
Speaker 1: felt so nice. I find myself like glancing in the
4:30
Speaker 1: mirror when I'm doing my skincare, which is the products
4:32
Speaker 1: that we got from you. Finally on a skincare journey,
4:34
Speaker 1: which feels really good. My skin has felt so hydrated,
4:38
Speaker 1: so soft, the complexion. Yeah, I find like even when
4:40
Speaker 1: I put my makeup on Now it feel like it
4:42
Speaker 1: sits nicer on my skin, which has been really beautiful.
4:46
Speaker 2: So good.
4:46
Speaker 1: I'm so happy to hear, and I think, yeah, the
4:48
Speaker 1: steps that we took exfoliating, a blading away all of
4:52
Speaker 1: that dead skin cells and now getting into some really
4:54
Speaker 1: good home care, it's going to be able to do
4:56
Speaker 1: what it has to do a lot better.
4:58
Speaker 2: So yeay.
4:59
Speaker 1: The blue skin product that you have developed, I would
5:02
Speaker 1: love for you to share with our audience why we
5:05
Speaker 1: did that skin product, what's in it? Because I know
5:07
Speaker 1: that gkchu is obviously very trending with peptides at the moment,
5:09
Speaker 1: but this is actually a topical one and yeah, we've
5:12
Speaker 1: started using that, we really love it. Could you explain
5:14
Speaker 1: to our audience what's in it and why you developed
5:16
Speaker 1: it yourself. Obviously we know peptides. The whole concept of
5:20
Speaker 1: peptides and what they do for the skin is next
5:22
Speaker 1: level that I think is really not understood enough. When
5:26
Speaker 1: I went into look into injecting a peptide GHKCU, I
5:30
Speaker 1: was really uneasy about it. I was like, Oh, I
5:33
Speaker 1: don't know I want to be putting something in my body.
5:35
Speaker 1: I don't know where it's coming from. So I kind
5:37
Speaker 1: of went no. This was probably eighteen months ago, and
5:40
Speaker 1: I went, I'm not going to do it. But I
5:42
Speaker 1: knew there was a gap in the market, and I've
5:43
Speaker 1: seen peptides come on It's socials over and over again.
5:47
Speaker 1: And I sat there and I said to my husband,
5:48
Speaker 1: this is a big gap in our industry. I look
5:50
Speaker 1: at the products on my shelf and I have loads
5:52
Speaker 1: of different skin care ranges and not a lot of
5:55
Speaker 1: them are focused purely on peptides. So we sat there,
5:59
Speaker 1: we metochemist metaformulator, and we just went into town and
6:04
Speaker 1: we formulated anointe is multi peptide zerum, which is a
6:08
Speaker 1: blend of four of your most potent peptides. So your
6:12
Speaker 1: copper is one of them, your hexapeptide, which is like
6:15
Speaker 1: your smoothing anti wrinkle peptide. Then you've got your hydrating peptides.
6:20
Speaker 1: We combined it with nice cinamide and seramides to give
6:23
Speaker 1: you that beautiful glow that you mentioned, Tiana, and that
6:26
Speaker 1: hydration as well. So topically I'm happy to just put
6:30
Speaker 1: it on my skin rather than injecting it. So it's
6:33
Speaker 1: just really filled the gaps, and peptides are like your
6:36
Speaker 1: cell messenger so they kind of, you know, go and
6:39
Speaker 1: tell your cells how to respond. What I love about
6:42
Speaker 1: peptides is they're in there for the long game, so
6:45
Speaker 1: it's like your personal trainer for your cells that are
6:47
Speaker 1: going to give your cells what they need for long
6:50
Speaker 1: term functioning.
6:51
Speaker 2: So thanks for explaining that.
6:52
Speaker 1: If someone wanted to get that, do you sell that
6:54
Speaker 1: online or was that something they need to come and
6:55
Speaker 1: clinic for. It's all on my website on my shop,
6:58
Speaker 1: and it's suitable for all skin types. So we've been
7:01
Speaker 1: just recommending it to everybody because it helps with skin health, inflammation, hydration,
7:07
Speaker 1: anti agings. So you just put it into whatever routine
7:11
Speaker 1: you're already using and it would grow on first because
7:14
Speaker 1: as you know, the consistency is really lightweight, so it'll
7:17
Speaker 1: looks all straight.
7:18
Speaker 2: Into the skin.
7:19
Speaker 1: But just a little tip, I've been doing this at
7:21
Speaker 1: home for the last week. I've actually been using a
7:24
Speaker 1: home roller and putting the serum on and it's really
7:27
Speaker 1: just made a huge difference for the way it's my skin.
7:30
Speaker 1: So all in one, Sam, I love it exactly what
7:33
Speaker 1: you just described, like the hydration, fine lines and wrinkles
7:37
Speaker 1: and just feeling like you're even complexion like That's how
7:39
Speaker 1: I feel after using it, and like, as I mentioned,
7:41
Speaker 1: like a glance in the mirror like at night when
7:43
Speaker 1: I'm doing my skincare, and I feel so good to
7:45
Speaker 1: finally be on skincare that is unique to my skin
7:49
Speaker 1: as well. I think over the years, I've definitely winged it,
7:51
Speaker 1: and I think this is a conversation we had in
7:53
Speaker 1: our last podcast episode where a lot of people are
7:56
Speaker 1: just kind of winging it and almost doing more damage
7:58
Speaker 1: to their skin than actually supporting it for the longevity. Which, yeah,
8:02
Speaker 1: it gets me really excited because I'm like, oh, getting
8:04
Speaker 1: up on the band and now, and it feels good
8:06
Speaker 1: to support my skin, especially with the products that you've
8:09
Speaker 1: created in your own brand and also tying in peptides
8:12
Speaker 1: with that as well, because a lot of the conversation
8:14
Speaker 1: that's happening about it, yes, thanks, it's been huge, it's
8:17
Speaker 1: been such a success, and everyone's talking about peptides, but
8:21
Speaker 1: I think really understanding their role is so important into
8:25
Speaker 1: why you're putting it onto your.
8:26
Speaker 2: Skin as well.
8:27
Speaker 1: You know what I've been using daily as well is
8:29
Speaker 1: your Anointe lip peptide serum. I'm currently wearing it now as.
8:33
Speaker 2: She's got it on a lot two. It's just tinted.
8:35
Speaker 1: It's got that quite a potent color to it's so
8:36
Speaker 1: na and as utiful smell as well. So we've got
8:40
Speaker 1: four new colors. I'm wearing a new one today.
8:42
Speaker 2: Oh, oh my gosh, you have to send us a photo.
8:44
Speaker 2: I'd love to see.
8:45
Speaker 1: Let's get into the conversation around your whole journey, because
8:47
Speaker 1: we were loving bringing guests on at the moment where
8:49
Speaker 1: their founders are talking about there's business journey. A lot
8:52
Speaker 1: of our audience are mums that in business, but they're
8:55
Speaker 1: starting up. They've been in business game for a long time.
8:57
Speaker 1: Just to hear other people's stories super inspiring. So just
8:59
Speaker 1: quickly like what made you start the skin clinic? So
9:03
Speaker 1: I pretty much manage clinic all my life. Like I
9:07
Speaker 1: graduated from college back in two thousand and two, I
9:10
Speaker 1: went straight into a clinic and then from there, within
9:12
Speaker 1: I think two years, I was the manager of the
9:14
Speaker 1: clinic and then just managed all my career. Had four
9:18
Speaker 1: babies during that process. And the last place I worked
9:22
Speaker 1: at it was a big slap in the face because
9:26
Speaker 1: I went in as just a therapist, so I was
9:28
Speaker 1: forty years old. I got the job and it was
9:30
Speaker 1: much closer to home, so I was like, okay, I'll
9:32
Speaker 1: take it. I went in and I was literally cleaning
9:35
Speaker 1: wax spots again, not that there's anything wrong with that,
9:38
Speaker 1: but coming from a managing role, I was back to
9:40
Speaker 1: basics again and I was like under twenty year olds
9:44
Speaker 1: who you know, wore my managers. I was there for
9:47
Speaker 1: twelve months. I got home one day and I said
9:50
Speaker 1: to my husband, this is not me. I said, I
9:52
Speaker 1: can't be working for someone who could be my child,
9:55
Speaker 1: like I'm being managed by someone who's twenty. And then
9:58
Speaker 1: he said, all right, it's time. Let's go find you
10:00
Speaker 1: a place. We went through a broker and she found
10:02
Speaker 1: me the skin clinic. And I knew of the salon
10:06
Speaker 1: because I knew a little bit about the previous owner,
10:08
Speaker 1: so I knew it was a really good, well established clinic.
10:11
Speaker 1: But it took me to kind of go into a
10:14
Speaker 1: place where I was out of my comfort zone and
10:17
Speaker 1: made me go back to being a therapist again. And
10:20
Speaker 1: I say this with complete humbleness. I think doing that
10:24
Speaker 1: really shaped me to be the leader that I was
10:26
Speaker 1: for my team now, because I remember what it's like
10:29
Speaker 1: to be a therapist and to be back to basics again,
10:33
Speaker 1: and I just wanted to give my girls and my
10:35
Speaker 1: team so much more, just more respect, and just lead
10:38
Speaker 1: the team with complete you know, gratitude for them. So yeah,
10:41
Speaker 1: and we found the skin clinic five years later here
10:44
Speaker 1: we are so beautiful. I think it also shows as well,
10:47
Speaker 1: like we came down to the skin clinic and you
10:49
Speaker 1: can see the community and like feel environment that you
10:52
Speaker 1: have between you and your staff as well. It's very friendly,
10:55
Speaker 1: it's very welcoming, very warm and open, and you can
10:58
Speaker 1: see just the level of respect that you're talking about
11:00
Speaker 1: between all of you. I think it creates a really
11:02
Speaker 1: safe space, especially for women coming in who maybe feeling
11:06
Speaker 1: a little bit anxious, a little bit nervous, a little
11:08
Speaker 1: bit self conscious when it comes to skin and it's
11:11
Speaker 1: just like, you guys are so welcoming, like we had
11:13
Speaker 1: such beautiful conversations and it just shows like exactly what we're.
11:16
Speaker 2: Sarting happy to be that you can tell that.
11:18
Speaker 1: Yeah, obviously you said you had four babies and your
11:20
Speaker 1: husband became the stay at home dad. Could you talk
11:23
Speaker 1: about how you guys came to that decision. Was there
11:25
Speaker 1: any challenges? I know there's a conversation around like men
11:28
Speaker 1: being the providers and men feeling demasculated through that, Like
11:31
Speaker 1: talk us through your journey with that. When I first
11:34
Speaker 1: bought the clinic, my husband owned trucks, so he was
11:36
Speaker 1: working through a Korean company and we owned four trucks
11:40
Speaker 1: at the time, so he was driving one of them,
11:42
Speaker 1: which meant he was out on the road really early
11:44
Speaker 1: and not home till there was no set time for him.
11:47
Speaker 1: When we did buy the business, I have my mom
11:49
Speaker 1: to support me, which was great, but my mom had
11:52
Speaker 1: to work as well, so you know, she was trying
11:54
Speaker 1: to be there for the kids for school pickup. There's
11:56
Speaker 1: an activity on every single afternoon, so you know, I
11:59
Speaker 1: had mum going here. I had to leave the clinic
12:02
Speaker 1: to be home by three or four to take when
12:05
Speaker 1: else there. It was just so much and I couldn't
12:07
Speaker 1: put my energy where it needed to be in this salon,
12:11
Speaker 1: trying to be at home as well, and it was
12:13
Speaker 1: a lot of pressure for my mum. So Rob and
12:15
Speaker 1: I sat there and he's just like Renee, I've got
12:18
Speaker 1: to sell the trucks. There's no other way. This is
12:20
Speaker 1: your dream, this is your passion, this is your purpose,
12:23
Speaker 1: and I know you're so good at it. I just
12:25
Speaker 1: want to support you with this. So we sold all
12:28
Speaker 1: four trucks and then he ended up being a stay
12:32
Speaker 1: at home dad. And there was so much pressure at
12:34
Speaker 1: the time because I was the only source of income, right,
12:38
Speaker 1: so I had to make sure that I was making money.
12:40
Speaker 1: And this is what kept me in the clinic rooms
12:43
Speaker 1: for like forty fifty hours a week because I knew
12:45
Speaker 1: I was so good at what I could do, and
12:47
Speaker 1: I knew that I could easily bring that income in
12:50
Speaker 1: for us. And what scared me was that if I
12:53
Speaker 1: had to step out of that room and become more
12:55
Speaker 1: of a leader, could my team step up to match
12:58
Speaker 1: what I could do. So it was very stressful in
13:01
Speaker 1: the beginning because financially we were just you know, we
13:03
Speaker 1: had mortgage this. But I tell you he has I
13:07
Speaker 1: say this because I feel so blessed. But the relationship
13:10
Speaker 1: he has with my kids now is very rare that
13:13
Speaker 1: you see that, and they have such good structure and
13:16
Speaker 1: they're so disciplined because he has such a good routine
13:19
Speaker 1: with them. I wouldn't have it any other way. Like,
13:22
Speaker 1: I still love what I do, and he supports me.
13:25
Speaker 1: He's in the back end of the business now, he's
13:27
Speaker 1: really stepped into helping me make the business that it
13:30
Speaker 1: is today.
13:31
Speaker 2: So yeah, I love how beautiful.
13:34
Speaker 1: And did you find that all that it at all
13:37
Speaker 1: put any pressure on your relationship when you notice that
13:40
Speaker 1: you were becoming the breadwinner essentially in the relationship, did
13:43
Speaker 1: that put any pressure on you or even in your
13:46
Speaker 1: dynamic and the polarity in your relationship. Of course there
13:50
Speaker 1: was like there were so many times when he'd be
13:52
Speaker 1: home all day and he sounds like a wife, but
13:55
Speaker 1: he'd be home all day. I've come home from work.
13:57
Speaker 1: He'd be so frustrated. He'd be like with the kids, like,
14:01
Speaker 1: you know, it'll affect our relationship. Or it would be
14:04
Speaker 1: like like I miss out, I miss out on their sports,
14:07
Speaker 1: I'd miss out on their assemblies.
14:08
Speaker 2: I'd miss that on everything.
14:09
Speaker 1: And I'd come home and I'd be such a right
14:12
Speaker 1: snappy like because he'd have all these beautiful stories to
14:15
Speaker 1: tell about the kids.
14:16
Speaker 2: But yet I was. He working in the.
14:18
Speaker 1: Clinic, and there was a lot of tension at times
14:21
Speaker 1: when I was just like, why am I the only
14:23
Speaker 1: one working? And you know, especially if I've had three,
14:26
Speaker 1: you know, eleven hour days and I come home, I'm
14:30
Speaker 1: just exhausted and there's always going to be something like that,
14:33
Speaker 1: especially when it comes to kids, because they do take
14:36
Speaker 1: your energy out and there's only so much you can
14:38
Speaker 1: give to your family and to a business before you've
14:41
Speaker 1: got the time to give to each other.
14:42
Speaker 2: Yeah, but what.
14:43
Speaker 1: We did really focus on, which I think is really important,
14:47
Speaker 1: is that we always made time.
14:49
Speaker 2: For each other.
14:50
Speaker 1: So like on a Sunday or we would always have
14:52
Speaker 1: a date afternoon or a date date just to sit
14:55
Speaker 1: and have adult conversation together because I think realigned us
14:59
Speaker 1: as a couple to get through to the next week.
15:01
Speaker 1: I think that's really beautiful, and I think it's really
15:03
Speaker 1: cool to just have this conversation because as we were talking,
15:06
Speaker 1: like it's not necessarily the traditional roles of what we've
15:09
Speaker 1: been brought up knowing, but also in this day and
15:10
Speaker 1: age of generation, there is a lot of dynamics that
15:13
Speaker 1: we see in relationships. The dad is the stay at
15:15
Speaker 1: home dad, and the wife is going out and she's
15:17
Speaker 1: becoming the breadwinner more in this generation. So I think
15:20
Speaker 1: it's a really cool conversation to have because it's not
15:23
Speaker 1: a social norm, if that makes sense, but it's cool
15:27
Speaker 1: to see how things evolve, and also the roles reversed.
15:29
Speaker 1: It still comes back down to the relationship that you
15:32
Speaker 1: guys foster and like you and your partner being you know,
15:35
Speaker 1: the most important and prioritizing that, pouring into that before
15:38
Speaker 1: you then pour into everything else. And I imagine you'd
15:41
Speaker 1: experienced that also having for children. Absolutely, I think without
15:45
Speaker 1: that it would be a very different scenario. You said
15:48
Speaker 1: that you had a few days that, say, we're eleven
15:50
Speaker 1: hours in a row, and you would come home super exhausted.
15:52
Speaker 1: Was there a point throughout your business career where you
15:55
Speaker 1: hit burnout and you could see your health or your relationships,
15:58
Speaker 1: everything's suffering.
15:59
Speaker 2: You're like, oh my gosh, something needs to change. How
16:00
Speaker 2: did you navigate that? I did hit burnout.
16:03
Speaker 1: We open late, three late days and then the weekends,
16:06
Speaker 1: and I think that's when I came in and I
16:09
Speaker 1: said I need help, like I needed help with systems, processes,
16:12
Speaker 1: structure in the business, and just leadership skills because I
16:17
Speaker 1: didn't want this business to take over me. I love
16:21
Speaker 1: what I do and I love servicing clients, but I
16:23
Speaker 1: knew that there had to be more than just me
16:25
Speaker 1: in the room constantly.
16:27
Speaker 2: So I got a mentorship.
16:29
Speaker 1: So I went and got a coach and I've still
16:32
Speaker 1: been with that coach and she's really helped me navigate
16:35
Speaker 1: good systems, like really helped me with self marsterie my
16:39
Speaker 1: leadership skills. So now I literally am probably in the
16:42
Speaker 1: clinic two days a week if that, And I've really
16:46
Speaker 1: learned to trust the team, train the team, and just
16:49
Speaker 1: expand who I've got and just really get the business
16:52
Speaker 1: to a place where I can be comfortable with at home.
16:55
Speaker 1: I love that for somebody who is in the position
16:58
Speaker 1: that you were in of being maybe more the breadwinner
17:00
Speaker 1: in the family unit, how would.
17:03
Speaker 2: You coach them all?
17:05
Speaker 1: Would you say to them if they were experiencing the
17:07
Speaker 1: same feelings that you were when you felt like you
17:09
Speaker 1: were the breadwinner, You felt the pressure of needing to
17:12
Speaker 1: be the house winner and things like that, And what
17:14
Speaker 1: would you say to them if they were experiencing feeling
17:18
Speaker 1: more masculine than their partner personally? For me, and I
17:21
Speaker 1: would say this to anybody, if it's your purpose and
17:25
Speaker 1: if it's your vision for yourself, and if you know
17:29
Speaker 1: that that's what you're meant to do, no matter what,
17:32
Speaker 1: you'll always have distraction. You'll always have disturbance. But I
17:36
Speaker 1: feel like if you stay on track, you'll be able
17:39
Speaker 1: to continue and follow your purpose. So I would say,
17:42
Speaker 1: if you give everything that you've got right, but you've
17:45
Speaker 1: also got to look after yourself, because without looking after
17:47
Speaker 1: yourself internally, you can't show up to be the best
17:51
Speaker 1: version of yourself. So I say, you know, take the
17:54
Speaker 1: time for yourself, especially if you're doing something that you
17:58
Speaker 1: really really love and you know that it's meant for you.
18:01
Speaker 1: Investing yourself first, whether it be ten minutes of meditation
18:04
Speaker 1: a day, whether it be outside just walking on grass,
18:07
Speaker 1: whether it be whatever it is that's going to get
18:11
Speaker 1: you into a better state so that when you do go.
18:14
Speaker 2: Home to your partner, you're in a better energy.
18:17
Speaker 1: And you know, I just think working on yourself first
18:20
Speaker 1: and then showing up your best for your business or
18:23
Speaker 1: for your husband and for your family, it won't seem
18:27
Speaker 1: so burden on you because you are more aligned with
18:31
Speaker 1: what you're meant to be doing. So this is I
18:33
Speaker 1: know from my gut that this is my purpose and
18:36
Speaker 1: my calling. And I knew that from when I took
18:39
Speaker 1: over the business, and whatever came my way, I always
18:43
Speaker 1: knew that I had to overcome it, and little fights
18:46
Speaker 1: or little TIFFs or little tafts. I knew I could
18:48
Speaker 1: overcome that and we could always, you know, get through it,
18:50
Speaker 1: because this is what.
18:51
Speaker 2: I'm meant to be doing.
18:53
Speaker 1: And another tip I give all you women out there,
18:56
Speaker 1: never go to bed angry always, no matter how angry
18:59
Speaker 1: you are, no matter how tired you are. Even still now,
19:02
Speaker 1: sometimes if we lay in bed and I'm like my
19:05
Speaker 1: eyes and I didn't say good night, I'll give him
19:07
Speaker 1: a kiss, I'm like, no, kiss you good night, because
19:09
Speaker 1: you don't know if you're going to wake up tomorrow morning.
19:11
Speaker 1: I know that's a bit orbit and you'll be surprised
19:14
Speaker 1: how much that lowers your cortisol while you sleep, and
19:17
Speaker 1: when you wake up, you're in a completely different state
19:19
Speaker 1: just by not going a bit angry with your spouse. Absolutely,
19:23
Speaker 1: and I think it's beautiful, right because it's perspective how
19:25
Speaker 1: you look at anything. And what I hear in all
19:27
Speaker 1: of that is like the mindset shift, and what you
19:29
Speaker 1: choose to focus on grows. And you chose to see
19:32
Speaker 1: the both of you and playing your roles and coming
19:35
Speaker 1: together as a team, and without that teamwork, like everything
19:38
Speaker 1: else after that crumbles. And so you having prioritized that
19:41
Speaker 1: really allowed you to also follow your dreams that also
19:43
Speaker 1: still create the family that you love and that you've
19:45
Speaker 1: dreamt about or craved having.
19:47
Speaker 2: Yeah, that's exactly right. Yeah I love it.
19:49
Speaker 1: So let's love to talk about staff in business. I
19:51
Speaker 1: think this is quite a challenging part of owning a business.
19:55
Speaker 1: I've always struggled with the line and the boundary of
19:57
Speaker 1: them being staff and being their friends, and I go
20:00
Speaker 1: more towards the friend, and I think I just didn't
20:02
Speaker 1: know how to put strong boundaries in place and have systems,
20:05
Speaker 1: and it's definitely a fault of mine. I still don't
20:07
Speaker 1: think I've nowed it. Even when we went into business,
20:09
Speaker 1: I said to her, I don't actually enjoy running a team.
20:12
Speaker 2: Not very good at it.
20:13
Speaker 1: My husband's a born leader, he's incredible at it. Also
20:16
Speaker 1: doesn't enjoy it, but it's really really good at it.
20:18
Speaker 1: So I would love to talk about your experience of start,
20:20
Speaker 1: because I know you did have a staff and believe
20:21
Speaker 1: and take some of your clients as well as so
20:23
Speaker 1: how have you naminated your journey with keeping those relationships
20:27
Speaker 1: beautiful but also being like, I'm still the boss and
20:29
Speaker 1: these are my boundaries. It's taken me a long time.
20:33
Speaker 1: So when I first took over. I was therapist's mode,
20:37
Speaker 1: so I wasn't leader or boss. I was their friend,
20:40
Speaker 1: and I saw myself as a therapist in the business
20:43
Speaker 1: that just made decisions. I wasn't guiding them, I was
20:46
Speaker 1: working with them. Not long after we reopened from COVID,
20:50
Speaker 1: so I was only a few months in the business,
20:52
Speaker 1: she left and took a lot of clients two minutes
20:55
Speaker 1: away from the business, and at that stage, I was
20:58
Speaker 1: all in my head.
20:59
Speaker 2: I was like what. I couldn't sleep at night. I
21:02
Speaker 2: was like, oh my god.
21:03
Speaker 1: It just got me because I was just starting off
21:06
Speaker 1: right and I was not mature in myself or confident
21:09
Speaker 1: in myself at all. Back then, it was a big
21:12
Speaker 1: struggle and having it in the same vicinity like Concord
21:15
Speaker 1: to Concord, you had to like see these clients walking.
21:18
Speaker 2: Past the business all the time.
21:20
Speaker 1: But you know what, now I look back and I'm
21:22
Speaker 1: like whatever, because I really learned to navigate team. Now
21:27
Speaker 1: I'm still their friend and I still we have a
21:29
Speaker 1: great relationship. But my coach has really taught me how
21:33
Speaker 1: to just have so much more courage within myself and
21:37
Speaker 1: know that I say things as a leader, but I
21:39
Speaker 1: say it for the benefit of the business and as
21:41
Speaker 1: well for them just to have more courageous conversations. And
21:46
Speaker 1: I'm actually guiding them. I'm not just being really forceful
21:50
Speaker 1: in the way my approach is. So if someone was
21:52
Speaker 1: to say to me, now they were to leave and
21:54
Speaker 1: go open up the road, I'd probably say, I wish you, well,
21:57
Speaker 1: what advice do you need for me? I'm happy to
21:59
Speaker 1: help you because they'll at a very different place within myself.
22:03
Speaker 1: But I also think with stuff, what you give them
22:06
Speaker 1: and what you put into them is what you're going
22:08
Speaker 1: to get back. Yeah, So I invest a lot in
22:11
Speaker 1: my team with training. We're constantly upskilling, you know, I'm
22:15
Speaker 1: constantly rewarding my team. We have such a good relationship.
22:19
Speaker 1: We do quarterly catch ups, we do dinners. I do
22:22
Speaker 1: a lot for the girls, and I think that's where
22:24
Speaker 1: the respect comes from. Because I've worked in a lot
22:27
Speaker 1: of businesses that the owners they don't acknowledge you, they
22:30
Speaker 1: don't respect you. You feel very stagnant, and I never
22:33
Speaker 1: wanted my team to be that way. So I think
22:36
Speaker 1: that's why I've built such a good culture. And you
22:39
Speaker 1: can tell because the girls they don't leave.
22:42
Speaker 2: Yeah.
22:43
Speaker 1: Sometimes I've had people come and go, but they just
22:45
Speaker 1: weren't meant for my bus.
22:46
Speaker 2: So yeah, it's fine. Yeah, that's right.
22:48
Speaker 1: Finding the right people and like you're creating a safe
22:50
Speaker 1: enough space that like they want to come to you
22:52
Speaker 1: and they want to stay because you really take care
22:54
Speaker 1: of them, which is beautiful. Yeah, through working with a
22:57
Speaker 1: lot of women and you're helping a lot of women.
22:59
Speaker 1: I would love to hear as a business owner and
23:01
Speaker 1: as a mum if you could give, like any piece
23:03
Speaker 1: of advice to a mum in business right now who's
23:05
Speaker 1: really struggling, who maybe is struggling with time, with motivation,
23:09
Speaker 1: with just like keeping your head above water, trying to
23:12
Speaker 1: manage it all. What's a piece of advice that you've
23:14
Speaker 1: learned along the way, you've been told maybe your coach
23:16
Speaker 1: that you could share with our audience. Do something for
23:18
Speaker 1: yourself daily, Like I look at your retreat and I
23:22
Speaker 1: think that is such a game changer for women. And
23:25
Speaker 1: I think doesn't matter how many hours you work, it
23:28
Speaker 1: doesn't matter what kind of mental state that you're in.
23:31
Speaker 1: Your kids will see that response of you. They don't
23:34
Speaker 1: know what you're doing, why you're doing it for them,
23:36
Speaker 1: They see you as who you are when you walk
23:39
Speaker 1: through that door.
23:40
Speaker 2: So if you walk through that.
23:41
Speaker 1: Door looking exhausted, feeling crap, and you know, short tempered
23:45
Speaker 1: like I used to be, snapping at my kids in
23:47
Speaker 1: the mornings, you know, all of these little things, that's
23:51
Speaker 1: what they remember of you, and that's what they see.
23:53
Speaker 1: So if I could say something to a mum who
23:55
Speaker 1: works a lot of hours and has a family, is
23:59
Speaker 1: just to give yourself some gratitude and give yourself some
24:02
Speaker 1: space to just take time for you, because then that's
24:06
Speaker 1: what your kids will remember. So I do a few
24:08
Speaker 1: morning routines. Now, I get up a little bit earlier
24:11
Speaker 1: in the morning and I do a little bit of
24:12
Speaker 1: quiet time. I have it like a meditation script that
24:16
Speaker 1: I read through and then that just sets me up
24:18
Speaker 1: for the day. So instead of coming down the stairs
24:20
Speaker 1: lashing out at my kids, I'm in a different kind
24:23
Speaker 1: of energy before my day starts. So little things like that,
24:26
Speaker 1: because we are doing the best that we can, right
24:28
Speaker 1: We're all trying to make a living, We're all trying
24:31
Speaker 1: to create wealth for our family and our legacy. But
24:34
Speaker 1: you want your kids to have a beautiful memory of
24:37
Speaker 1: you doing it, and you don't want to have a
24:39
Speaker 1: broken home trying to.
24:40
Speaker 2: Do it either. Yeah, that's really I think it's yeah,
24:44
Speaker 2: even before you walk through the door.
24:45
Speaker 1: Ten deep breaths, Yeah, yes, little micromontats that can have
24:49
Speaker 1: in part Yeah for sure.
24:51
Speaker 2: Yeah.
24:51
Speaker 1: I'm not going to move on to some quick fire
24:53
Speaker 1: questions to finish off our chat with you. Korean skincare
24:56
Speaker 1: game change or more of a harp and trend. Korean
25:00
Speaker 1: skincare is good for hydration. When I see where things
25:03
Speaker 1: go wrong is when clients just prescribe themselves clean skincare
25:07
Speaker 1: or they look at Instagram and they're like, oh, yes,
25:10
Speaker 1: gorgeous skin. I want to get that as so not
25:12
Speaker 1: for skin. Yes and no good answer. The more steps
25:15
Speaker 1: in your routine, the better your skin.
25:17
Speaker 2: True or myth. It's whatever your skin needs. So every
25:21
Speaker 2: skin is so different.
25:22
Speaker 1: So some skins may need a ten step routine because
25:26
Speaker 1: you're trying to treat and target different skin conditions. Other
25:29
Speaker 1: skins may only need three. So it's whatever each individual needs.
25:33
Speaker 1: You have to spend big money to see real results.
25:35
Speaker 1: Agree or disagree. I have to say agree if you
25:39
Speaker 1: want correction. Correction doesn't come from a fluffy, relaxation facial.
25:43
Speaker 1: You need to get the big ones out so your
25:45
Speaker 1: lasers and your needling sessions.
25:48
Speaker 2: So yeah, I agree.
25:49
Speaker 1: What's one ingredient that everyone should have in a routine
25:52
Speaker 1: right now?
25:53
Speaker 2: Peptides?
25:54
Speaker 1: Lover it SPF every day? Is this a non negotiable
25:58
Speaker 1: or situational if you're serious about skin and non negotiable?
26:03
Speaker 2: Interesting?
26:04
Speaker 1: At what age should women start thinking about anti aging skincare?
26:09
Speaker 1: Early twenties, so we start losing collagen from around that age.
26:13
Speaker 1: Although you don't visibly look old, you are in the
26:15
Speaker 1: process losing collagen from early twenties. She picked out my
26:20
Speaker 1: gray hairs before we got here. It's not your skin though, No,
26:24
Speaker 1: it's not retinoal. Is it worth the hype?
26:26
Speaker 2: Yes? Absolutely, it's the King of vitamins. Wow, King of vitamins.
26:30
Speaker 2: That's cool to here.
26:32
Speaker 1: What's the biggest skincare mistake you see women make over
26:35
Speaker 1: and over again. So one would be treating the symptom,
26:39
Speaker 1: not the cause. So I see malasma, trying to shift
26:43
Speaker 1: and treat malasma, but never really going down to figure
26:46
Speaker 1: out how we got the malasma in the beginning. And
26:48
Speaker 1: number two is getting your skincare prescription from TikTok, Instagram
26:55
Speaker 1: or even the over the counter mecha girl, I'd love
26:57
Speaker 1: to see her diploma in skin. Yeah, I think that's
27:01
Speaker 1: two mistakes that I see so common in this industry.
27:05
Speaker 1: Facials are a luxury, not a necessity. Convince us otherwise
27:08
Speaker 1: in thirty seconds. I think facials are definitely a necessity
27:11
Speaker 1: because think about you at sixty years old, when you
27:15
Speaker 1: haven't done anything for your skin and you finally look
27:17
Speaker 1: in the mirror and you.
27:19
Speaker 2: Are just so like, what's happened?
27:21
Speaker 1: I think facials are a necessity because you always want
27:24
Speaker 1: to look after skin health, skin barrier, and you think
27:27
Speaker 1: about long term, how does it make you feel emotionally
27:30
Speaker 1: when you have good skin, confident, more alive, and you
27:34
Speaker 1: feel good about yourself. And you can't do that without
27:37
Speaker 1: having facials. So it's a necessity.
27:39
Speaker 2: Amazing, you know.
27:40
Speaker 1: Facial toning pads, Yeah, you're na a tona. As long
27:44
Speaker 1: as it's not got a lot of alcohol in it,
27:46
Speaker 1: then I would say there might not be anything wrong
27:48
Speaker 1: with it. But check the ingredients first. Alcohol kind of
27:52
Speaker 1: striped the natural oils off your skin barrier.
27:54
Speaker 2: Can be very drying.
27:55
Speaker 1: Yes, like usually tonics or toners have alcohol in them,
27:59
Speaker 1: and that's what kind of you know, they recommend or
28:02
Speaker 1: prescribe for acne clients because it's stripped and dries the
28:05
Speaker 1: top layer of skin, but it will impair the skin.
28:07
Speaker 1: So yeah, just be mindful of like those toners that
28:10
Speaker 1: make feel really tight and nice, because they may be
28:13
Speaker 1: stripping or impairing your skin's barrier. Interesting and last one,
28:18
Speaker 1: one product that you'd take to a desert island. Go,
28:21
Speaker 1: I know what it's going to be.
28:22
Speaker 2: Lifport syrup.
28:23
Speaker 1: Yes, that or beta gel. I was gonna say SPF
28:26
Speaker 1: okay cool? Yeah, SPF fifty I mean UV is the
28:29
Speaker 1: first thing that's going to create aging and pigment and
28:32
Speaker 1: everything else. So if you only had one product, I'd
28:34
Speaker 1: be slapping on SPF all the time. But yeah, lipid
28:38
Speaker 1: zerum would be great because it would take out inflammation obviously,
28:41
Speaker 1: but we want to protect the skin before it gets inflamed.
28:44
Speaker 2: Run perfect.
28:45
Speaker 1: Is there a quick one that you recommend at all?
28:47
Speaker 1: I guess yeahs yeah. If you've got pigmentation, you need
28:50
Speaker 1: a tinted SPF and I love the Mesoesthetics fifty plus
28:54
Speaker 1: tinted SPF. It comes on so beautiful, it's like dew.
28:58
Speaker 1: If you prefer a non tint I love DMK fifty
29:01
Speaker 1: plus SPF it is quite a thick, but it's nice though.
29:05
Speaker 1: I use that on my kids all the time. Yeah,
29:07
Speaker 1: I didn't like it on my scenam because it's so thick,
29:09
Speaker 1: but I think I had another skin therapist tell me
29:11
Speaker 1: to use up my kids. Yeah, it's great for summer
29:14
Speaker 1: beach days or in winter when you're feeling a bit more.
29:17
Speaker 2: Dry, m because it's super hydrating. Amazing.
29:20
Speaker 1: Thank you so much. Now, I know last time we mentioned.
29:22
Speaker 1: I just want to mention it in case anyone who
29:24
Speaker 1: hasn't listened to your first episode, please go back and
29:26
Speaker 1: listen to Rene's other episode. But for anyone listening and
29:29
Speaker 1: they can't make it to your clinic, you do online
29:32
Speaker 1: consultations and you can help guide them with watch products
29:34
Speaker 1: they need and different ways to help their skin problems
29:37
Speaker 1: and skin goals.
29:38
Speaker 2: Right, that's right.
29:39
Speaker 1: So I do offer a fifteen minute virtual consultation so
29:42
Speaker 1: we can just jump on a zoom call and have
29:44
Speaker 1: a chat. I'm more than happy to recommend. I've also
29:47
Speaker 1: given some of your listeners names of clinics in their
29:50
Speaker 1: local area that I can recommend as well, because yeah,
29:53
Speaker 1: I think getting good advice is always so important, So
29:56
Speaker 1: I'm more than happy to jump on a call with anyone.
29:58
Speaker 2: Thank you so large.
29:59
Speaker 1: I was an incredible episode. Again, I just feel like
30:01
Speaker 1: I could learn about skin all day, every day. So
30:03
Speaker 1: we're going to leave all of your details in the
30:05
Speaker 1: show notes below. So if anyone has any skin question,
30:07
Speaker 1: do you want to jump on a fifteen minute consult
30:09
Speaker 1: or you're in Sydney, I highly recommend going. I'm definitely
30:12
Speaker 1: going to get that other laser for undi eyes because
30:15
Speaker 1: we will be coming back not digging the little fine.
30:17
Speaker 2: Lines so I've recently discovered.
30:19
Speaker 1: Thank you so much, and thank you for sharing as
30:21
Speaker 1: well about your personal journey as well. If we love
30:23
Speaker 1: a business chat and we love growth, but we also
30:25
Speaker 1: love even more the human behind the brand and human
30:28
Speaker 1: behind the business. And I think it's a part of
30:30
Speaker 1: the reason what makes understanding and listening to conversations like
30:33
Speaker 1: this so powerful, because it also allows our listeners and
30:36
Speaker 1: anyone who is here like a part of this conversation,
30:39
Speaker 1: to see that you are a human and that anything
30:41
Speaker 1: that they want to do for themselves they can do.
30:43
Speaker 2: And also if they want.
30:44
Speaker 1: Glasskin, they know where to go. Thank you so much
30:45
Speaker 1: for having me on again. Thanks for nay, We'll talk
30:47
Speaker 1: to you soon,