Within the Trenches Ep 639
Ep 639 features Hannah, a 911 professional out of Florida.
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Hannah's unconventional entry into public safety and her first intense sit-along experience
The unique stresses, training, and teamwork required in a high-volume, multi-position dispatch center
Memorable and unusual emergency calls—including a runaway monkey and a man-on-fire incident
The mental health impact of dispatch work and ways to seek support and closure
Small but meaningful moments where dispatchers make a difference, like teaching…
The skinny
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