Latest / Brooke and Jeffrey: Phone Taps / Phone Tap PODCAST: Voided Jacket Warranty

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Phone Tap PODCAST: Voided Jacket Warranty · Brooke and Jeffrey: Phone Taps

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  Speaker 1: One eight hundred d ui Away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
• 0:06
  Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
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  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
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  Speaker 1: Uyowa dot com or call away. It's time for your
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  Speaker 1: phone tap and if you've ever purchased any product that
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  Speaker 1: has a lifetime warranty on it, then theoretically you should
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  Speaker 1: be able to return it with no questions asked. Yeah, theoretically. Yeah,
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  Speaker 1: that's what one guy thought when his jacket recently started
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  Speaker 1: coming apart at the seams. But his wife had a
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  Speaker 1: different idea, so she emailed us and said, please make
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  Speaker 1: it as difficult as possible for him to return this idea.
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  Speaker 1: She wanted us to do it in a prank phone call.
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  Speaker 1: So that's my entire goal today. You're going to hear
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  Speaker 1: how he reacted in your brand new phone tap. Right now.
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  Speaker 1: It's another on the twenties. I'm five. Hello, Hi, this
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  Speaker 1: is Alex from Outdoor Apparel. I'm looking to speak with Harold.
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  Speaker 1: Yeah speaking. I was just calling because we recently received
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  Speaker 1: a return from you a Patagonia lightweight jacket color blue?
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  Speaker 1: Is that correct? Yeah? Yeah, yeah, thanks for reaching out.
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  Speaker 1: I sent that out about a week ago. I sent
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  Speaker 1: it back to you guys. Can you tell me what
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  Speaker 1: was the issue with your jacket? The right pocket The
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  Speaker 1: stitching was coming apart, and you guys have a lifetime warranty,
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  Speaker 1: so I don't know. You guys neither repair it or
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  Speaker 1: was hoping maybe replace it either or you know, it's fine?
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  Speaker 1: I see, Okay, is there an issue with that? I
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  Speaker 1: mean there's a lifetime warrant, so you know, no, it's
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  Speaker 1: not a big deal to repair it, replace it not
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  Speaker 1: an issue. But you did mention our lifetime warranty several
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  Speaker 1: times now, and in order to qualify for that, I
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  Speaker 1: do need to ask you a few questions. Sure, I guess, yeah,
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  Speaker 1: go ahead. So how long have you had the jacket?
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  Speaker 1: Six months? About? Yeah? Our records say that you've owned
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  Speaker 1: it seven and a half months, So it looks like
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  Speaker 1: there's some inconsistencies there. Inconsistencies. I don't know. It's not
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  Speaker 1: something I put down on in my date book or
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  Speaker 1: I don't plug it into my phone. It's about six months,
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  Speaker 1: six months, seven months saying you know whatever, Okay, well,
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  Speaker 1: now it looks like you're changing your story. No, I
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  Speaker 1: don't know if you're trying to pull one over on
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  Speaker 1: the company, you're trying to hide something. Let's trying to
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  Speaker 1: pull anything over on the company. I just I'm just
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  Speaker 1: telling you when I got the jacket, and you know no,
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  Speaker 1: that's fine. I need to let you know that I
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  Speaker 1: will be attaching a note to your file saying that
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  Speaker 1: I believe you weren't one hundred percent truthful about you,
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  Speaker 1: not how truthful I said about six months ago. Let's
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  Speaker 1: try to hide anything. And again, it was seven months,
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  Speaker 1: not six What is going on here? Let's just write
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  Speaker 1: down another note here that you were rude and combative
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  Speaker 1: towards me during our phone call. What rude and combative? Yes,
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  Speaker 1: I'm answering you a question, sir. Please, let's just continue
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  Speaker 1: with your questions. At any point when you were wearing
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  Speaker 1: the jacket, were you involved in any sort of illegal activity? No,
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  Speaker 1: I'm not illegal activity. It's just a regular guy we
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  Speaker 1: are talking about. Are you positive on that? Yeah, I'm
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  Speaker 1: absolutely positive. I think I know if I was involved. Okay, so, yes,
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  Speaker 1: you were wearing the jacket when you did something illegal?
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  Speaker 1: You're positive? No, I'm positive I was not doing anything
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  Speaker 1: illegal wearing the get going back and forth, you're saying, yes,
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  Speaker 1: I'm positive that I was not. You're both positives and negatives.
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  Speaker 1: I wasn't involved in any illegal activity at any time,
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  Speaker 1: and enger what that matters with the jacket. You're giving
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  Speaker 1: me a lot of different answers here. I'm not really
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  Speaker 1: sure if I believe what you're telling me, if I'm
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  Speaker 1: being completely honest. Oh my god, it's listen. You gotta
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  Speaker 1: like time warranty. This stitching is clap, I send it in.
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  Speaker 1: You're a pair, or replace it. That's all. I don't
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  Speaker 1: care if I'm robbing BIS when i'm doing it. Okay,
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  Speaker 1: So now going back to what you said before, you
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  Speaker 1: robbed a bank, which would be illegal activity, which falls
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  Speaker 1: under the Oh my god, oh my god, you're accusing
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  Speaker 1: me of doing illegal activity. What are you a mind?
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  Speaker 1: I didn't accuse you of anything, sir. You just admitted
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  Speaker 1: on the phone to robbing a bank. I was giving
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  Speaker 1: you a metaphor, you idiot. You know what that means.
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  Speaker 1: It's a big word. Look it up, sir. I'll have
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  Speaker 1: you know that I can't read all right, and I
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  Speaker 1: don't appreciate the tone that you're taking with Paul. Just
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  Speaker 1: trying to be a helpful customer service representative to you,
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  Speaker 1: and all of a sudden, you're attacking me in my vocabulary.
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  Speaker 1: Oh you customer service. You can't read? Can I just
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  Speaker 1: get to the next question about Arson? Arson? Yeah, lighting
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  Speaker 1: things on fire illegally while wearing the jacket? I know
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  Speaker 1: exactly what you know. I'm not answering. You know what?
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  Speaker 1: You know what? Shut up, I'm not answering any more.
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  Speaker 1: You stupid question. Get me a damn supervisor. You're walking
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  Speaker 1: more on. I'm just gonna tell you it's a prank
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  Speaker 1: phone call. Then wait, you're gonna be this way? What
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  Speaker 1: did you just say? I said this is a joke,
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  Speaker 1: and my name is actually Jeffrey from the radio show
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  Speaker 1: Broken Jeffrey in the Morning, and we're doing a phone
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  Speaker 1: tap on you. Oh my god, you gotta be I'm
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  Speaker 1: serious man. Your wife, Nicky set you up because she
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  Speaker 1: said it was your fault that your favorite jacket got ripped,
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  Speaker 1: not the company's fault. Is that true? Did you rip
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  Speaker 1: that jacket while lighting a bit building on fire? And joy? Yeah,
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  Speaker 1: you got me, you got me. I knew it week
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  Speaker 1: up every morning with Funk to have weekday mornings on
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  Speaker 1: the twenty Cooling Ruin Nay two point five