Latest / The Wellness in Hospitality Podcast
17. System – How to Create your Special Way of Doing Wellness
No matter how talented or experienced your team are, they– and in turn, your business– will not succeed if you do not have the right system in place. Your system produces the results, your people manage the system. It is your system, your special way of doing things, that differentiates your hotel from the one next door. In the System stage of my ESSENCE model, we work on how you can create your special way of doing wellness that is unique and authentic to you.
To give some context, in episodes 14 and 15, I talked about the first two stages of my ESSENCE model: Expectation – How to Create the…
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