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Within the Trenches Ep 558

Ep 558 features Robin, the owner of CrisisIQ.

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Episode topics –

Robin's unique journey from communications to becoming a trainer and supervisor in dispatch

The innovative training techniques she developed and implemented at her agency

An emotionally challenging first call and the importance of caller management

Robin's advice on the significance of work-life balance and avoiding burnout

Insight into Robin's company, CrisisIQ, and its tailored training programs

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