Latest / TIQUE Talks: The Business Podcast for Travel Advisors
239. Hot Take: Processes Are Created For You To Make Exceptions
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Think having processes makes your business feel too rigid? Think again! In this Hot Take, Jennifer and Robin explain why clear workflows, written policies, and firm boundaries create a better client experience while protecting your time, profitability, and sanity. They share real-world examples of planning fees, cancellation policies, inquiry forms, and business boundaries to show how having a standard makes your exceptions meaningful instead of expected. Plus, they…
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