MYB040: Ensure all your team have KPIs and are being kept accountable
This week's key takeaway:
Ensure all your team have KPIs and are being kept accountable - with Ben Fewtrell and David Carlin
Episode intro:
We help a lot of clients restructure their business, and it's amazing how many we find that aren't clear about exactly what their colleagues need to deliver. They're making judgments based on people rather than outcome… a classic mistake!
And if you think of it another way, how do you know your business is working correctly when you're not there? Without the right KPIs and role clarity, you can never be confident that your business just "works." By the…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.