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Is Your Space Sending Customers Next Door? with Steve Rosling of Element 17

Your customers decide whether they like your business in the first 2 to 4 seconds. Most owners never design for it.

In this Marketing 4 Business episode, Scott chats with Steve Rosling, owner and director of Element 17, about how the physical space shapes your brand, your customer experience and your bottom line. After 22 years of commercial and hospitality fit-outs across Christchurch and Queenstown, including rebuilding through the earthquakes, Steve has lost count of the venues he has opened. He shares what separates the ones that thrive from the ones that close, including:

Why every job…

The skinny

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