Latest / Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies
How a Plumber Scaled to 30 Million Without a Sales Team
In this episode, Lucas and Luna break down how a two-truck plumbing company in Tulsa grew to $30 million in annual revenue without ever hiring a single salesperson. They walk through the specific operational and hiring systems the founder used—including a flat-rate pricing model, a customer retention playbook, and a service-ops culture that turned every technician into a revenue generator. The conversation touches on why traditional sales teams often backfire in trades, how to build a referral engine that actually scales, and why the founder started requiring a personality assessment for new…
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