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CXChronicles Podcast Episode 115 with Jim Coleman, Co-Founder at xFusion
In episode #115 of The CXChronicles Podcast we welcomed Jim Coleman, Co-Founder of xFusion in Boulder, CO.
xFusion provides tier 1 and tier 2 customer support, customer success, and back-office processing for startups. Jim and his team offer a hands-off experience that empowers makers to make & growers to grow. They add value to their clients by allowing business owners to focus on their highest priorities and best use of time.
In this episode Adrian and Jim talk through The Four CX Pillars; Team, Tools, Process & Feedback.
Plus talk through a ton of interesting new themes, trends, and…
The skinny
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