Latest / Black Girls Consult TOO! / Episode 159: When Customization Starts Costing You Growth

Transcript

Episode 159: When Customization Starts Costing You Growth · Black Girls Consult TOO!

• 0:00
  SPEAKER_00: The fact that we keep trying to prove how good we are is what is making our lives unnecessarily difficult.
• 0:07
  SPEAKER_00: I mean, seriously.
• 0:09
  SPEAKER_00: A new client can come in and tell you that, you know, well, our situation is a little different.
• 0:15
  SPEAKER_00: We're gonna need you to create a special strategy for us.
• 0:20
  SPEAKER_00: The things that you have in place for the other client won't work in our situation, we're different.
• 0:25
  SPEAKER_00: And what do we say?
• 0:27
  SPEAKER_00: Okay, tell me more.
• 0:28
  SPEAKER_00: Let me figure this out for you.
• 0:30
  SPEAKER_00: Which, by the way, is exactly what a good consultation should say.
• 0:34
  SPEAKER_00: So we listen, we ask questions, we figure out what's really going on, but then somewhere between listening to the client and putting together the engagement, something happens.
• 0:46
  SPEAKER_00: Instead of just trying to figure out how we're gonna tweak things a little bit, we start rebuilding the whole doggone thing.
• 0:53
  SPEAKER_00: New proposal, new process, new deliverables, new timeline, new documents, new everything.
• 1:00
  SPEAKER_00: And because we can figure it out, because we can do that, because we're able to do that and capable of doing that, we do.
• 1:08
  SPEAKER_00: And six months later, we're sitting there wondering why our business feels so heavy.
• 1:14
  SPEAKER_00: Because every time somebody pays us, we basically open a blank Word document, a Google Doc, and start a whole nother consulting company.
• 1:27
  SPEAKER_00: And that's what I want us to talk about today.
• 1:30
  SPEAKER_00: Because there's a difference between customizing your offer and constantly recreating your work.
• 1:37
  SPEAKER_00: Those are not the same thing.
• 1:39
  SPEAKER_00: And I think understanding that difference is what can completely change the way we build and grow our consulting businesses.
• 1:48
  SPEAKER_00: We were trained to be that person who figures it all out.
• 1:53
  SPEAKER_00: And that right there is what's actually keeping us stuck.
• 1:57
  SPEAKER_00: All right?
• 1:58
  SPEAKER_00: If you're ready for this conversation, let's get started.
• 2:04
  SPEAKER_00: They say the odds are stacked against us as women, especially women of color, trying to thrive in the consulting world.
• 2:11
  SPEAKER_00: But rather than wait for a seat at the table that may never come, what if we build our own table?
• 2:17
  SPEAKER_00: What if we challenge our talents into dying into other tours that we deserve?
• 2:22
  SPEAKER_00: What if the Black Girls consultant to that fast and other house that entered entertainment that block the past and help our consultants to admit what the women like to do?
• 2:31
  SPEAKER_00: And this is unstoppable and ready to make ways in the consulting world.
• 2:36
  SPEAKER_00: This podcast is your goal to spot for all free entrepreneurial consultants.
• 2:41
  SPEAKER_00: For us, as women, especially women of color, think of it as your weekly coffee day with a friend who's here to ditch out the real talk of building a solid business, elevating your thought leadership, and mastering that all-important mindset.
• 2:54
  SPEAKER_00: And let's not forget it, we're doing all of this while balancing day jobs, family life, and running speed.
• 3:00
  SPEAKER_00: Yes, we can do it all.
• 3:03
  SPEAKER_00: So if you're ready to dive into how you can grow a thriving consultancy or get strategies and insights that actually fit your busy lifestyle, then you're in the right place.
• 3:13
  SPEAKER_00: Grab your coffee, tea, or hey, even a glass of wine.
• 3:16
  SPEAKER_00: I will judge.
• 3:17
  SPEAKER_00: And let's get started.
• 3:25
  SPEAKER_00: Welcome back to the Black Girls Consult 2 Podcast.
• 3:28
  SPEAKER_00: I'm your host, Dr.
• 3:29
  SPEAKER_00: Angelina Davis.
• 3:30
  SPEAKER_00: And if it's your first time tuning in, welcome.
• 3:34
  SPEAKER_00: I'm so happy that you are joining us here in this conversation.
• 3:38
  SPEAKER_00: I like to have just a lot of real talk about things that we face in this consulting industry, the challenges that we face when we're trying to build and grow.
• 3:48
  SPEAKER_00: And today is no different.
• 3:50
  SPEAKER_00: One thing I've been noticing is that many of us are getting stuck by things that at one point in time were key to our success.
• 4:00
  SPEAKER_00: That's a really weird place to be because there is a lot of conditioning or routine and just standard practice in how we show up, the things that we do to be successful, how we are able to adjust and how we may go the extra mile.
• 4:22
  SPEAKER_00: And in many instances, if we're in the corporate space or in other settings, it's something that people celebrate.
• 4:30
  SPEAKER_00: And the thing is that when we take a lot of this into our businesses as entrepreneurs or on our entrepreneurial journey, they can cause a problem.
• 4:43
  SPEAKER_00: And that's what makes this tricky.
• 4:45
  SPEAKER_00: You know, for many of us, adaptability is part of how we became successful in the first place, especially starting out.
• 4:53
  SPEAKER_00: When you're starting in consulting, it's all about finding someone who has a problem, trying to help them solve that problem.
• 5:00
  SPEAKER_00: And we become really flexible about what we take on, how we're able to help in order to land clients and pretty much keep the doors open and the lights on.
• 5:10
  SPEAKER_00: So we see a little bit of everything.
• 5:12
  SPEAKER_00: And it's fun, it's interesting, it's how we build a reputation for ourselves, it's how we become known in our space.
• 5:19
  SPEAKER_00: But the thing is that this only gets you so far.
• 5:24
  SPEAKER_00: And one of the reasons is because it can also cause problems that you don't see.
• 5:32
  SPEAKER_00: Even with something as helpful, starting out as being adaptable and flexible, if we're not careful before we know it, that can actually lead us to building seven different consulting services instead of one.
• 5:48
  SPEAKER_00: And that's a challenge to hold together.
• 5:49
  SPEAKER_00: And I think if we're honest, some of us have quietly developed this belief that customization is evidence of our expertise and how we are able to provide high-quality services.
• 6:05
  SPEAKER_00: The more personalized the work is or becomes, the more valuable we believe it is.
• 6:10
  SPEAKER_00: The more we create specifically for that client, the more that we believe they're getting their money's worth.
• 6:17
  SPEAKER_00: But then have we ever stopped to ask ourselves if that's true?
• 6:22
  SPEAKER_00: I mean, I understand where that comes from, especially if you spent your whole career having your expertise questioned or overlooked or underestimated.
• 6:31
  SPEAKER_00: And then when somebody finally chooses you, you want them to know they made the right decision.
• 6:36
  SPEAKER_00: So you give them everything.
• 6:38
  SPEAKER_00: You give them the extra meeting, the extra analysis, the customized decks, the 37-page report.
• 6:44
  SPEAKER_00: I mean, you're doing it all, you're rolling out the red carpet because you want your work to say, whoo, she knows what she's doing.
• 6:53
  SPEAKER_00: She's great at this, she's the expert, she's the go-to person.
• 6:57
  SPEAKER_00: But here's a question that I want you to sit with today.
• 7:01
  SPEAKER_00: And this is actually what I want to talk about.
• 7:02
  SPEAKER_00: Because I know you probably feel like I'm I'm rambling right now.
• 7:06
  SPEAKER_00: But the thing is, I I want you to consider is all of that, is all of that work actually where your value lies?
• 7:15
  SPEAKER_00: Because honestly, I don't think it is.
• 7:19
  SPEAKER_00: Let's say someone hires you to assess a problem inside their organization.
• 7:23
  SPEAKER_00: Now, there may be a lot of things about your process that are relatively predictable when you're going in and you're trying to determine what you need to do.
• 7:32
  SPEAKER_00: You know what information you need already.
• 7:34
  SPEAKER_00: You know what questions tend to be the ones that need to be asked that are going to help you understand their process.
• 7:41
  SPEAKER_00: You even know the documents that you likely need to review.
• 7:44
  SPEAKER_00: The one thing I can say is that if you have done this work long enough, you have likely realized that there is a sequence for getting the information that you need.
• 7:57
  SPEAKER_00: None of that work that you need or that or the information that you're getting is generic.
• 8:04
  SPEAKER_00: It's not a generic process, it's something that you follow.
• 8:08
  SPEAKER_00: It's your process, it's the way you do things.
• 8:11
  SPEAKER_00: And that is unique in and of itself.
• 8:13
  SPEAKER_00: But I want you to know that your value isn't invented by the brand new interview questions that you're going to come up with at 11:47 at night because you want to make a change in the process that you've been using for years.
• 8:28
  SPEAKER_00: Your value is what happens when you hear their answers.
• 8:34
  SPEAKER_00: It's not in the collection.
• 8:36
  SPEAKER_00: It's also a lot of times not really in the analysis.
• 8:41
  SPEAKER_00: It may be in the interpretation of that analysis, but not the analysis itself always.
• 8:46
  SPEAKER_00: It's what you notice, it's the pattern everyone else overlooks that you see right away.
• 8:52
  SPEAKER_00: It's the question you asked because something doesn't quite add up when you're reviewing it.
• 8:57
  SPEAKER_00: And it's knowing that one finding is a distraction while another one actually deserves everybody's attention and nobody's paying attention to it.
• 9:05
  SPEAKER_00: It's looking at what technically should work and then realizing, yeah, you know what, this is not gonna work in this case.
• 9:13
  SPEAKER_00: This is different, the context is different.
• 9:16
  SPEAKER_00: That, my friend, is is expertise.
• 9:19
  SPEAKER_00: That's what's really valuable.
• 9:21
  SPEAKER_00: And I do believe that once we understand that, once we acknowledge that and truly accept that and embrace that, we can stop protecting the wrong parts of our work because it's these parts of our work that we're protecting that we believe right now is reflective of so much value that's keeping us stuck.
• 9:43
  SPEAKER_00: And I guess the the whole premise of this is the fact that repeatability is not the enemy of your business.
• 9:54
  SPEAKER_00: Sometimes I think as consultants, we tend to hear words like standardize or productize, and immediately we get a little uncomfortable.
• 10:04
  SPEAKER_00: Because whenever you say that you're going to make something into a standard process or you're going to make something into a product or create something that uh forms a system, it makes us think like we are selling widgets or uh we are giving everyone the building blocks to do the work that we have always done.
• 10:25
  SPEAKER_00: And uh I think that we lose the fact that none of those pieces that can be standardized or productized and whatnot, none of those pieces carry true value without you.
• 10:43
  SPEAKER_00: Yes, they may be ways for for you to use your expertise differently, but it still requires you.
• 10:51
  SPEAKER_00: It still requires your knowledge, it still you requires your lived experience, it still requires everything that you bring to the table.
• 10:59
  SPEAKER_00: And if you've solved variations of the same problem repeatedly, you shouldn't have to keep doing that over and over again.
• 11:06
  SPEAKER_00: When you package that aspect of your work, that actually becomes part of your intellectual property.
• 11:12
  SPEAKER_00: But this mistake that we often make when we're valuing the doing, when we're valuing all of the deliverables, the putting together of reports, the actual evaluation and extrapolation of the data, when we're valuing all those things as the expertise that people are paying for, then it causes us to recreate this work from scratch every time someone signs a contract.
• 11:40
  SPEAKER_00: Every time.
• 11:41
  SPEAKER_00: That's a lot of time and energy and resources spent unnecessarily.
• 11:47
  SPEAKER_00: And whether you know it or not, that cuts into your profit margin because you're not paying it maybe by money to somebody else if you don't hire a contractor, or maybe you are.
• 11:59
  SPEAKER_00: But one thing I do know that you're doing is that you're spending more time, and your time is a valuable resource that you can't get back.
• 12:06
  SPEAKER_00: It's worth more than the money that you would even bring in.
• 12:12
  SPEAKER_00: And if you were to pay yourself for that time spent, you certainly would be cutting into that profit margin pretty generously.
• 12:20
  SPEAKER_00: So this is where we have to ask ourselves what part of this work actually requires me?
• 12:28
  SPEAKER_00: Not what do you like doing, not what have you always done, not what you're capable of doing.
• 12:35
  SPEAKER_00: You can do a lot.
• 12:36
  SPEAKER_00: You can do a lot, but what actually requires your experience, your perspective, and your judgment, that's actually less than you think.
• 12:44
  SPEAKER_00: It's less than you think.
• 12:45
  SPEAKER_00: Now, it doesn't mean that the work that you're doing or the engagement or the project is less valuable because you are doing less hands-on.
• 12:53
  SPEAKER_00: Actually, I would argue that oftentimes it makes that project even more valuable because now you have the time, the energy, and the ability to pour more into the work on the part that is most valuable, which is how you're utilizing your expertise when you're interpreting all of that information that you've collected.
• 13:14
  SPEAKER_00: So maybe determining the strategy requires you, but formatting the strategy deck probably doesn't.
• 13:22
  SPEAKER_00: Creating the assessment form probably doesn't.
• 13:26
  SPEAKER_00: Scheduling it definitely doesn't.
• 13:29
  SPEAKER_00: And so there are a lot of aspects of the process that don't require your hands on work.
• 13:52
  SPEAKER_00: You need to get a VA.
• 13:54
  SPEAKER_00: And while those are possibilities as you continue to grow and they have their place, you may not have the resources yet to dedicate to that type of expansion.
• 14:05
  SPEAKER_00: And this is actually where I feel like AI and automation comes in handy.
• 14:12
  SPEAKER_00: Because for those of us that may not have the ability to expand into a major team right away, or maybe you just don't want to because you don't want the responsibility of having to manage so many people, then AI can produce a lot of stuff.
• 14:29
  SPEAKER_00: AI can do reports and summaries and research and presentations and drafts and analysis.
• 14:34
  SPEAKER_00: As a matter of fact, y'all, I was working on um ChatGPT the other day.
• 14:40
  SPEAKER_00: And to my surprise, because you know, the models before were pretty bad when it came to creating uh documents or designs or content.
• 14:48
  SPEAKER_00: You know, you can always tell, at least I can.
• 14:50
  SPEAKER_00: When you see an AI flyer, I hate those AI flyers.
• 14:53
  SPEAKER_00: And I apologize if I'm if I'm talking about anyone's marketing materials, you know, right now, but I really do hate them.
• 15:01
  SPEAKER_00: I feel like you can tell them from a mile away because initially a lot of the design work that was done within a lot of these AI platforms wasn't best.
• 15:09
  SPEAKER_00: And I have tried quite a few.
• 15:12
  SPEAKER_00: Uh, but I was in Chat GPT the other day and I was working on um a website for something else.
• 15:18
  SPEAKER_00: And long story short, the page that ChatGPT spit out for me based on the content that I gave it was amazing.
• 15:26
  SPEAKER_00: I was so impressed.
• 15:28
  SPEAKER_00: I it did not look like, well, I could tell it was created by AI, but that's because I work with a lot of AI tools all of the time.
• 15:36
  SPEAKER_00: So I can tell them from a mile away.
• 15:38
  SPEAKER_00: But the average person would not know the difference.
• 15:42
  SPEAKER_00: The page was nice.
• 15:44
  SPEAKER_00: I mean, extremely nice.
• 15:47
  SPEAKER_00: And and so I'm saying all that to say that technology has come a long way.
• 15:51
  SPEAKER_00: There's so much that we can do to simplify our work, to make it a lot easier.
• 15:58
  SPEAKER_00: And that's a matter of putting, you know, systems in place, being able to use AI in the proper way, uh, understanding how to create templates and just simplify the work that we're doing.
• 16:09
  SPEAKER_00: It makes it a lot easier for us to truly deliver greater value.
• 16:14
  SPEAKER_00: But I want us to think even beyond that.
• 16:17
  SPEAKER_00: What we've talked about so far is about how we make our workflow a lot easier, a lot simpler and better.
• 16:23
  SPEAKER_00: But how can we take this a step further?
• 16:27
  SPEAKER_00: And instead of just thinking about the simplification of the work that we can do using these tools, I want us to also consider that there are ways that on the client side, we can use these tools and others to actually leverage our expertise to generate more revenue.
• 16:48
  SPEAKER_00: So it's not just about saving uh the profit margin by reducing our overhead and streamlining our processes, but there is also the ability to leverage our expertise in a new way so that we're able to work with more people and generate more revenue as a result.
• 17:10
  SPEAKER_00: That paired together is going to be a huge win for your growing business.
• 17:16
  SPEAKER_00: So this is where the conversation of productization comes in.
• 17:21
  SPEAKER_00: When we think about selling consulting services, yes, it requires a lot of hands-on work.
• 17:28
  SPEAKER_00: But there is our ability to take those things that we commonly see from every engagement.
• 17:33
  SPEAKER_00: Every time you work with a client centered around solving a particular problem, there are certain questions you're going to ask repeatedly, certain documents you're going to create time and time again.
• 17:44
  SPEAKER_00: There are certain steps that have to happen every time.
• 17:47
  SPEAKER_00: There are certain things that the client can do themselves if guided.
• 17:51
  SPEAKER_00: And those are the things that we can look at and package and then utilize as another tool or service that we sell.
• 18:01
  SPEAKER_00: That's where productization comes in.
• 18:03
  SPEAKER_00: It's not just a course, it's not just create a course and sell it.
• 18:06
  SPEAKER_00: That's how oftentimes how people think about leveraging their expertise.
• 18:10
  SPEAKER_00: And that is a wonderful way, yes, but it is not the only way.
• 18:14
  SPEAKER_00: And for most of our clients who are not necessarily looking to learn, they're actually looking for things to actively implement or things to get done.
• 18:24
  SPEAKER_00: Then these types of products can make a huge difference in the bottom line of our business.
• 18:31
  SPEAKER_00: Now, the goal isn't to create a cookie-cutter business that's easily replaceable.
• 18:36
  SPEAKER_00: We don't want to do that, of course, especially in this age of AI.
• 18:40
  SPEAKER_00: It seems a lot easier for people to do that for those types of things to happen.
• 18:45
  SPEAKER_00: That's not the goal here.
• 18:46
  SPEAKER_00: But as you grow, I think you can see that there is a point in every consulting business when over-customization goes from being a nice selling point, something that we can hang our hats on to get business and attract clients, to becoming a potential liability.
• 19:04
  SPEAKER_00: So being able to adapt and create things that are more customized from client to client was great starting out.
• 19:13
  SPEAKER_00: Because starting out, you didn't have a whole lot of clients to serve.
• 19:16
  SPEAKER_00: Starting out, you didn't have larger contracts, you didn't have the increased workload, you didn't desire more engagements at the time because you were just getting your hand around everything and getting started, getting everything off the ground.
• 19:29
  SPEAKER_00: But over time, there comes the need to expand your capacity.
• 19:36
  SPEAKER_00: And if you continue building your business around the fact that the tangible deliverable, that that piece of paper that you're gonna put in their hand or the report that you're gonna send, if you keep putting the value in that, it is what is going to create a problem for you moving forward.
• 19:55
  SPEAKER_00: It is because your client isn't necessarily paying for the information.
• 20:02
  SPEAKER_00: Information is abundant.
• 20:03
  SPEAKER_00: You can go on any chat GBT, Cloud AI, uh, what's the perplexity, any any of these artificial intelligent platforms, and you'll quickly recognize that information is more than abundant.
• 20:17
  SPEAKER_00: Everybody's on YouTube, everybody has education that they are pouring out nonstop on any social media channel, and not to mention books that are published, which to be honest with you, holds the absolute most information and the solution to most problems, but people refuse to crack it open nowadays.
• 20:38
  SPEAKER_00: But the point is that in an environment where we are drowning in information, we have to understand that our value is not the information that we're sharing.
• 20:50
  SPEAKER_00: Our value is not in the deliverable that you're going to hand them.
• 20:54
  SPEAKER_00: Your value lies in your experience, your judgment, your context, and your perspective around your client's problem.
• 21:06
  SPEAKER_00: And the great part about this is that that means that we can actually use something like productization to create more leverage in our businesses without the fear of devaluing ourselves.
• 21:22
  SPEAKER_00: We don't have to risk reducing or lowering or uh you know removing the value that we've already created around our expertise by putting it into a packaged product.
• 21:40
  SPEAKER_00: We don't.
• 21:42
  SPEAKER_00: And productization gives you the opportunity to create structure before adding more resources.
• 21:48
  SPEAKER_00: It's gonna give you the flexibility to be able to do more, whether it's bring on more help, hire a team, expand into a boutique firm, whatever you desire to do, but you need to have the leverage.
• 22:00
  SPEAKER_00: Of your expertise now in order to get there.
• 22:02
  SPEAKER_00: And so that's what I want to talk about in some of these upcoming episodes.
• 22:05
  SPEAKER_00: I want us to dive a little bit deeper in some of the ways that we can truly grow as in many cases, solo consultants, or even if you're in a small, small firm or small group.
• 22:18
  SPEAKER_00: Because I honestly believe that a productized consulting service will help you do that.
• 22:23
  SPEAKER_00: It's built around a problem clients are already hiring you to solve and a meaningful result that you're already helping them achieve.
• 22:34
  SPEAKER_00: And it helps you to create a repeatable way of accomplishing that goal that doesn't require you to have hands-on involvement time at the time.
• 22:46
  SPEAKER_00: It doesn't require the customization over and over again.
• 22:50
  SPEAKER_00: You can have clients with different circumstances, but if they're going through a similar process to get to that end result, to get to that solution, that standard delivery is going to help you.
• 23:01
  SPEAKER_00: And I'm so excited about this because I'm actually going through this myself as I think about how to move forward and how to expand.
• 23:09
  SPEAKER_00: And so I want to start just having this conversation a little bit more uh here on the podcast because I know many of you are going through this too.
• 23:17
  SPEAKER_00: The reality is that there is a limit to how much we can do as one person, as two people or three people, if you have that, or if you have one VA to help out, there's a limit.
• 23:30
  SPEAKER_00: There is a limit to how many meetings you can attend, how many reports you can write, how many proposals you can customize, how many client requests you can accommodate.
• 23:40
  SPEAKER_00: There's a limit.
• 23:41
  SPEAKER_00: And the thing is, for us as women, building businesses alongside families and careers and caregiving responsibilities and community commitments and all the things, wearing all these hats, our lives that don't disappear simply because we have a business.
• 23:59
  SPEAKER_00: For us, it's even more important that we figure this out because that limit or that ceiling may arrive sooner than we like, to be honest.
• 24:08
  SPEAKER_00: And at some point, the question can't continue to be for us how can I fit more in?
• 24:14
  SPEAKER_00: How can I get more hours in a day?
• 24:16
  SPEAKER_00: Oh, I need more time.
• 24:17
  SPEAKER_00: Yes, we all want more time.
• 24:19
  SPEAKER_00: We all want to have 30, 40 hours in a day, but that's not the case.
• 24:24
  SPEAKER_00: There are limits.
• 24:26
  SPEAKER_00: And so, really, the better question for us to answer is how much of the work currently consuming our time actually requires our help?
• 24:37
  SPEAKER_00: That question doesn't diminish the value of our expertise of the work we're doing.
• 24:42
  SPEAKER_00: It actually honors it.
• 24:43
  SPEAKER_00: Because after spending years developing the judgment and experience and your perspective and your degrees and credentials, after accumulating all of that so that we can do work that other people can't easily replicate, we cannot continue to spend all of this time on the parts that they can.
• 25:05
  SPEAKER_00: So I'm not asking you to remove yourself from your business.
• 25:08
  SPEAKER_00: I'm not asking you to turn your consulting into a cookie cutter service.
• 25:13
  SPEAKER_00: We're not doing any of that.
• 25:14
  SPEAKER_00: But we do need to stop adapting when our client circumstances genuinely don't require it.
• 25:22
  SPEAKER_00: We're not doing them a favor, they don't know what's best, and we are definitely cheating ourselves if we continue to go that route when we're trying to grow.
• 25:31
  SPEAKER_00: You need to become much more deliberate about where your expertise belongs, where you are actually needed.
• 25:41
  SPEAKER_00: Because if you standardize what repeats and protect what requires judgment, then I argue that you're gonna give yourself more room to do the deeper work you spent all those years learning how to do.
• 25:56
  SPEAKER_00: And I I think if we're being honest with one another, that's actually where you want to be.
• 26:01
  SPEAKER_00: So stick with me here.
• 26:03
  SPEAKER_00: We're gonna keep talking about this, we're gonna figure this out together because I do think if we're gonna grow moving forward, there are so many tools and resources available to us that can help us to make our workflows more efficient and also ways that we can leverage our expertise to provide product-sized services that will help us expand our capacity and our revenue.
• 26:28
  SPEAKER_00: And we're gonna do that.
• 26:30
  SPEAKER_00: All right, guys.
• 26:31
  SPEAKER_00: I hope this helps.
• 26:32
  SPEAKER_00: If you enjoyed this episode, please share with a friend.
• 26:34
  SPEAKER_00: Tell them that we're gonna be talking about this a little bit moving forward.
• 26:38
  SPEAKER_00: Um, have them tune in, join us.
• 26:40
  SPEAKER_00: And if you have not left your five-star review on Apple Podcasts or Spotify, please do.
• 26:47
  SPEAKER_00: It really does help the podcast grow.
• 26:48
  SPEAKER_00: It helps us reach more people, and it also makes me so happy.
• 26:53
  SPEAKER_00: I would be honored if you could do me that favor.
• 26:56
  SPEAKER_00: All right, guys.
• 26:56
  SPEAKER_00: Well, until next time, take care.
• 26:59
  SPEAKER_00: Thank you for tuning in to the Black Girls Control 2 Podcast.
• 27:03
  SPEAKER_00: If you enjoyed today's episode, be sure to leave your review on Apple Podcasts, subscribe, and share it with a friend.
• 27:10
  SPEAKER_00: We're on a mission to increase the subscription and longevity of women in consulting.
• 27:15
  SPEAKER_00: And you can help us do just that.
• 27:17
  SPEAKER_00: Also, I'd love to hear from you.
• 27:19
  SPEAKER_00: So let's connect at Dr.
• 27:20
  SPEAKER_00: Angelina Davis on Instagram or LinkedIn.
• 27:23
  SPEAKER_00: And don't forget to visit Excel at consulting.com for more information to support your consulting journey.
• 27:30
  SPEAKER_00: Until next time, keep breaking glass to leave.
• 27:33
  SPEAKER_00: All right, again.