Latest / The Shop Of Joy Podcast
Energising Your Team Around Customer Experience
After the initial excitement of a training session fades, how do we ensure that we keep the team energised and focused on making the customer experience consistency excellent, day in/day out? In this revelatory episode, Sam discusses the best ways to keep your team engaged, excited and 'playing on the offence' with 7 easy to implement strategies.
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The skinny
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