123 - When Did No Shows Become Normal?
No-show rates might be hiding the real problem in your leasing funnel.
In this episode of Rooms With Ronald, Ronald https://www.linkedin.com/in/ronaldharrington/ pulls from recent data, mystery shops, and a surprising real-world moment in Louisville where a leasing professional thanked him for simply keeping his appointment.
That moment becomes the launch point for a bigger challenge to multifamily teams: if people are missing tours more often than they attend them, are we blaming prospects before examining the process?
Tune in to hear Ronald dive in to examine a problem many multifamily…
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