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Latest / The DEX Show: A Show for IT Change Makers

Why Every CIO is Thinking About DEX w/ Christy Punch, Principal Analyst, Forrester

In this episode special DEX Show epeisode. Tom sat down in person with with guest speaker Christy Punch, Principal Analyst at Forrester covering digital workplace and digital employee experience, to explore why DEX has become the competitive advantage every technology leader can no longer ignore.

From the rise of AI-powered automation to the critical shift in how we measure DEX success, Christy shares insights from Forrester’s research with enterprise customers and vendors – and reveals why most organizations are getting it wrong when it comes to scaling DEX initiatives across the business…

The skinny

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