Latest / Hospitality Mavericks Podcast Show
EPS 2 Digital Titans - Hugo Engel Digital Executive at Leon - Restaurant of The Future
It’s great to have another deep dive into digital transformation with Hugo Engel who is Digital Executive at Leon restaurants where he is part of building the restaurant for the future.
We will be talking about: how Leon is using digital ordering capabilities to serve and understand customers better.
Michael and Hugo talk about:
How to use digital ordering capabilities to serve and understand customers better
How to put digital tools in the hands of the frontline
How data can transform your customer exspirence
How digital learning can improve the onboarding process
The importance of stopping…
The skinny
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