Latest / Brooke and Jeffrey: Phone Taps / Phone Tap PODCAST: Superior Automotive

Transcript

Phone Tap PODCAST: Superior Automotive · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: Jubules phone taps are hilarious, but being charged with duy
• 0:03
  Speaker 1: is no laughing matter. Trust Jubles friends at one eight
• 0:07
  Speaker 1: hundred dy away. If you're charged with a criminal offense,
• 0:10
  Speaker 1: your one call is one eight hundred d uy away.
• 0:13
  Speaker 1: Proud supporters of Jubules phone taps one eight hundred d
• 0:16
  Speaker 1: you away. Another jubil n taps on the twenties. I'm
• 0:22
  Speaker 1: moving ninety two point five. Hello. Hi, this is Sebastian
• 0:26
  Speaker 1: Diggle Ship. I'm calling from insurance. I'm looking to speak
• 0:29
  Speaker 1: with Carrie. Hey, yeah, this is her. I'm actually calling
• 0:33
  Speaker 1: about the recent fender mender that you got into. How's
• 0:36
  Speaker 1: it going, Uh, it's okay. It's generally unpleasant, but otherwise fine. Yeah,
• 0:42
  Speaker 1: it's generally unpleasant to be rear ended when you're not
• 0:44
  Speaker 1: expecting it. Am I right, exactly, But thankfully everybody's okay,
• 0:48
  Speaker 1: you know. So yeah, listen, I do have some good
• 0:51
  Speaker 1: news as it relates to your claim. Oh yeah, yeah,
• 0:54
  Speaker 1: it turns out that the guy who hit you is
• 0:56
  Speaker 1: also with our insurance company. So that makes processing the
• 0:59
  Speaker 1: claim a lot easier and faster. So that's not Oh
• 1:02
  Speaker 1: that's great, thank you, Yeah, no problem. And after looking
• 1:05
  Speaker 1: at everything, it looks like you're going to be owing
• 1:08
  Speaker 1: us quite a bit of money for his repairs, around
• 1:11
  Speaker 1: five thousand dollars. Actually, what why he was at fault?
• 1:16
  Speaker 1: He was found at fault, right, he was, But unfortunately
• 1:19
  Speaker 1: for you, he does have a nicer car. What, well,
• 1:24
  Speaker 1: you drive a Corolla and he has a bmw M
• 1:28
  Speaker 1: And I don't think you're well. I don't think you'd
• 1:30
  Speaker 1: debate that a Toyota is nicer than a Beamer, would you,
• 1:32
  Speaker 1: because that would be not debating that. But that has
• 1:35
  Speaker 1: nothing to do with with the law. I paid perfectly
• 1:38
  Speaker 1: good insurance. What are you talking about this? This is crazy.
• 1:41
  Speaker 1: You do have good coverage, but unfortunately for you, the
• 1:44
  Speaker 1: guy who hit you pays extra for something we call
• 1:46
  Speaker 1: superior automotive, and you don't have that. Even if you
• 1:49
  Speaker 1: did have, it wouldn't matter what superior automotive? What even
• 1:52
  Speaker 1: is that? What is that? That means even if a
• 1:54
  Speaker 1: person's at fault, the person with the nicer car gets
• 1:56
  Speaker 1: preferential treatment because he pays us higher premiums? Makes sense?
• 2:01
  Speaker 1: Why would why is that even a thing? How is
• 2:04
  Speaker 1: that even a thing? How come I didn't know about this?
• 2:06
  Speaker 1: Why am I paying you guys money. If all you're
• 2:09
  Speaker 1: gonna do is ask me for more money, this is insane. Well,
• 2:12
  Speaker 1: you might not have known that that's an option because
• 2:14
  Speaker 1: you drive a Corolla. Are you kidding? Why are you laughing?
• 2:19
  Speaker 1: This is not even funny. Just because I drive a
• 2:21
  Speaker 1: Corolla does not make this okay, Okay, my Corilla's perfectly good. Yes,
• 2:28
  Speaker 1: but it's not a beamer, is it. And so there's
• 2:31
  Speaker 1: my point. You are quite possibly the worst customer service
• 2:35
  Speaker 1: experience I have ever had, and I had called cable company.
• 2:39
  Speaker 1: It's okay, you are absolutely horrended. The customer service experience
• 2:43
  Speaker 1: that you're getting right now is bad because I'm part
• 2:46
  Speaker 1: of the regular automotive team. He, on the other hand,
• 2:48
  Speaker 1: is getting great service because he's got superior automotive. I
• 2:52
  Speaker 1: wish I could work in that department. So, yeah, I'm
• 2:54
  Speaker 1: not sleep at night. How can you sleep at night? Oh? Well,
• 2:58
  Speaker 1: I have a temper pedic mattress. I wasn't asking about
• 3:01
  Speaker 1: what type of matressing you sleep on. It was a
• 3:04
  Speaker 1: hypothetical question. Oh I'm sorry. I wasn't picking up on that.
• 3:08
  Speaker 1: My bad. It's called sarcasm, you idiot. What they didn't
• 3:11
  Speaker 1: teach you that when they were training you up to
• 3:13
  Speaker 1: be the world's worst customer service person? You know, Can
• 3:17
  Speaker 1: I talk to you off the record for a second. No,
• 3:19
  Speaker 1: you cannot talk to me off the record. You can
• 3:21
  Speaker 1: connect me to your supervisors so I can talk to them. Well,
• 3:24
  Speaker 1: I just felt like I needed to tell you that
• 3:25
  Speaker 1: I think you're a very selfish person. What are you
• 3:29
  Speaker 1: gidding me? You cannot streak people like this. I've paid
• 3:31
  Speaker 1: money for my insurance, well, not as much as him.
• 3:35
  Speaker 1: That doesn't matter. This isn't right right? Well, not once
• 3:39
  Speaker 1: have you considered the feelings of that high powered businessman
• 3:42
  Speaker 1: who drives that BMW. I haven't heard you be concerned
• 3:44
  Speaker 1: about him at all. Of course I'm not concerned about him,
• 3:46
  Speaker 1: he randed me. But think about it because he's probably
• 3:49
  Speaker 1: slumming it right now in a loaner car like an
• 3:52
  Speaker 1: Accura or god forbid of Corolla like you. Oh my god,
• 3:56
  Speaker 1: could you possibly be a bigger jerk right now? Are you? Oh?
• 4:01
  Speaker 1: My name is Jebil and this is a prank phone call.
• 4:04
  Speaker 1: What Yeah, this is actually Jewbil from brook and Jewil
• 4:08
  Speaker 1: in the morning doing a phone tap on you. Your
• 4:10
  Speaker 1: brother Joey set you up? Why your brother told us
• 4:15
  Speaker 1: that you were nervous about your insurance company calling you
• 4:17
  Speaker 1: about your recent accident and wanted to mess with you. What. Yeah,
• 4:22
  Speaker 1: it's a joke. That jerk. What a jerk. Well, now
• 4:26
  Speaker 1: he didn't get in a car accident with someone in
• 4:28
  Speaker 1: a BMW Diddy, so oh my god, who's the real jerk?
• 4:33
  Speaker 1: Come on,