Latest / Humanizing Healthcare
Listening to Caregivers & Elevating Their Voices w/ Dr. Shannon Phillips
In this episode, we talk with Dr. Shannon Phillips, Chief Health Officer at Joyous, about listening to caregivers – not just for their sake, but to improve patient care and the overall healthcare experience.
Healthcare is a human-centered field, yet too often the voices of caregivers often get lost in the industry's complex systems.
Research shows that caregivers cannot provide compassionate, high-quality care if they feel stressed, burnt out, and unsupported. When healthcare organizations prioritize their staff's well-being, it creates a positive ripple effect for patients.
Dr. Phillips…
The skinny
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