Latest / Hospitality Daily Podcast
Why We Treat Our Guests Like Friends - Fernando Calvo, Bohemia Suites Gran Canaria
This is part of my research series with Sojern on guest experience today. Download our special report here: Unlocking Revenue - How Hoteliers Build Profitable Guest Relationships
In this episode, Fernando Calvo, General Manager of Bohemia Suites Gran Canaria, shares insights into creating a luxurious and personalized guest experience that feels like staying with a friend. Listen now to learn about:
Philosophy of Service - Learn about the philosophy of service that emphasizes making guests feel comfortable and at home.
Team Management and Motivation - Discover how the management team…
The skinny
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