The Cybersecurity Shift: Transforming Customer Service Skills into Security Expertise
Kevin Apolinario is an experienced IT professional with over 12 years of customer service experience and eight years in IT support and system administration. Specializing in cybersecurity and blue team tools such as Microsoft Defender and Microsoft Sentinel, he serves as an Information Technology Security Specialist at Ollion, where he focuses on deploying endpoint security solutions and managing identity and access controls. His expertise also includes implementing antivirus solutions and conducting vulnerability scans to strengthen cybersecurity defenses.
Beyond his technical role, Kevin is…
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