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Phone Tap: Meal Box Mayhem · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: One eight hundred do uy away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
• 0:06
  Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote
• 0:09
  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
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  Speaker 1: away dot com or call eight hundred do you y.
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  Speaker 2: Away Today we call a woman who uses one of
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  Speaker 2: those box meal prep services. Yeah, you know where they
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  Speaker 2: deliver a bunch of prepackaged dinners to your house. Well,
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  Speaker 2: her latest shipment was missing a meal. She emailed the
• 0:29
  Speaker 2: company asking about a refund and then told her roommate
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  Speaker 2: about it. So, you know what, We're more than happy
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  Speaker 2: to do that for her, if she can navigate through
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  Speaker 2: the most annoying automated help system ever. Yeah, if your
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  Speaker 2: phone sat right now. Hello, Hi, I'm calling from Chef Mealboxes.
• 0:54
  Speaker 2: Is this Christine Long? Hi? Christine, My name is Rick. Rick. Osh.
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  Speaker 2: We got a request from your account saying you'd like
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  Speaker 2: a refund for an incorrect meal you received. Is that right?
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  Speaker 1: Yeah?
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  Speaker 3: That is because normally I order six of these and
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  Speaker 3: this time I only got five. So something.
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  Speaker 2: Oh no, I'm sorry to hear that.
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  Speaker 3: Yeah, it was pretty disappointing.
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  Speaker 2: I can understand, so our automated system is going to
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  Speaker 2: handle that for you. Just follow the prompts and we're
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  Speaker 2: going to make this right.
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  Speaker 3: Can you just do it now? Please?
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  Speaker 2: I'm so sorry. Everything runs through our system now, but
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  Speaker 2: it's actually very simple. You should just be in and
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  Speaker 2: out real quick.
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  Speaker 4: Okay, I guess if I have to.
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  Speaker 2: Yeah, so just hold and I'll patch you through. Okay,
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  Speaker 2: Thank you.
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  Speaker 3: Are you hungry? Are you hungry?
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  Speaker 1: Yes?
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  Speaker 2: I am a banana yu young young Yum yumy young.
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  Speaker 2: This is weird.
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  Speaker 4: Press one if you'd like to learn more about our
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  Speaker 4: food delivery process. Press two if you would not like
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  Speaker 4: to learn more about our food delivery process. Press three
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  Speaker 4: if you just want to know just a little bit
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  Speaker 4: about it. Press four if you want to know much
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  Speaker 4: more about it, Or press five if you want to
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  Speaker 4: know the medium average amount so more than a little,
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  Speaker 4: but also less than the most via.
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  Speaker 3: Operator.
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  Speaker 4: Or you can press six if you'd like a different
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  Speaker 4: set of options, or.
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  Speaker 3: You yes, I am as a ridiculous from.
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  Speaker 1: Operating yung yum yum yum yum yung yong.
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  Speaker 4: Press one if you are calling about our new line
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  Speaker 4: of vegan meals. Press two if you are calling about
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  Speaker 4: our new line of vegetarian meals. Press three. If you
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  Speaker 4: are interest in our new line of high carb, low fat,
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  Speaker 4: vegan vegetarian meals with a giant brownie on the side.
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  Speaker 3: Oh my god.
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  Speaker 4: PRIs four if you just want us to send you
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  Speaker 4: a bag of flax seed, or you can Press five
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  Speaker 4: if you'd like to hear a different set of options.
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  Speaker 3: Why is wrong with the thing? Yes? This again? M Yum,
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  Speaker 3: yum yum.
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  Speaker 4: Press one. If you'd like your food delivery to be
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  Speaker 4: dropped off at your front door, with the label facing
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  Speaker 4: the street. Press two. If you'd like your delivery to
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  Speaker 4: be dropped off to the side of your house so
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  Speaker 4: no one knows you can't cook. This is the dumb
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  Speaker 4: automated Press three. If you'd like your delivery to be
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  Speaker 4: placed inside a bush or shrub near your property so
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  Speaker 4: your partner has no idea you're sneaking extra food into
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  Speaker 4: the house. Dress for If you'd like us to add
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  Speaker 4: a family sized bag of Cheetos to your delivery in
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  Speaker 4: an unmarked box.
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  Speaker 3: Where's the refund option? You? No? Yes, music, I don't want.
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  Speaker 2: This cheff mealboxes. This is rick o'sheha How can.
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  Speaker 1: I help you?
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  Speaker 3: Hey, you're the guy who transferred me.
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  Speaker 2: For my refund.
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  Speaker 3: Uh?
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  Speaker 2: I'm sorry? Who is this?
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  Speaker 3: This is Christine? We literally just had a conversation two
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  Speaker 3: minutes ago.
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  Speaker 1: How do you not remember this?
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  Speaker 2: Uh? Keep going? What was your issue?
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  Speaker 3: I was calling about the food delivery box and then
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  Speaker 3: you sent me to this both audio voicemail that kept
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  Speaker 3: playing this annoying song and there was no even option
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  Speaker 3: for for trying to talk to customer service on there
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  Speaker 3: or getting a refunded.
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  Speaker 2: You know what, that's probably on me. I must have
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  Speaker 2: not sent you through to our refund center.
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  Speaker 3: I told you I don't have.
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  Speaker 4: Time for this, So welcome to the refund center.
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  Speaker 3: Yeah.
• 5:00
  Speaker 4: Ohmress one if you would not like to get a
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  Speaker 4: refund for a missing or damaged meal, now press two.
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  Speaker 4: If you'd like to skip your missing meal and let
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  Speaker 4: our company keep your money. Pross three. If you'd like
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  Speaker 4: to learn all about our baby oatter welfare program that
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  Speaker 4: specializes in tender meat consumption baby or press four. If
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  Speaker 4: your roommate's name is Zara and she's doing a prank
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  Speaker 4: phone call on you.
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  Speaker 3: Why are you talking about my roommate Zara?
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  Speaker 2: Oh my god, Christine, you're on a radio choke called
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  Speaker 2: Brook and Jeffrey in the Morning. This is a prank call.
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  Speaker 3: Why what?
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  Speaker 2: It's because your roommates Zara told us that you requested
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  Speaker 2: a refund. She wanted us to mess with you. Look, look,
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  Speaker 2: I know the prank is done, but I actually do
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  Speaker 2: need to send you to our automated system just one
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  Speaker 2: last time.
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  Speaker 3: Okay, No, I didn't handle it.
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  Speaker 4: Press one if you thought the phone tap was funny,
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  Speaker 4: we'll truss two. If you'd like us to send you
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  Speaker 4: a complimentary meal of roasted garlic and butter baby otter
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  Speaker 4: ragu no no, no, wake up every morning with boom
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  Speaker 4: taps weekday mornings on the twenties Brooke and Jeffrey in
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  Speaker 4: the Morning.